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thehibijibis's avatar
thehibijibis
4 years ago
Solved

Windows 11 Limited FPS? Stuttering. Low FPS.

Product: Apex Legends Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number RTX 2060 Enter RAM memory size in GB 14gb What is your gamertag/PSN ID/EA Account name? thehi...
  • EA_Kent's avatar
    EA_Kent
    4 years ago

    Thanks for the updates!

    Have you tried starting up your PC in a Clean Boot to test and see if that makes any difference? That way if there's anything else running that could be related to the FPS issues it might help to get around it. 

    For more details on how to set up a Clean Boot check out the EA Help website. Let me know how that goes once you've had the chance to give it a shot. Thanks! 

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
4 years ago

Thanks for the updates!

Have you tried starting up your PC in a Clean Boot to test and see if that makes any difference? That way if there's anything else running that could be related to the FPS issues it might help to get around it. 

For more details on how to set up a Clean Boot check out the EA Help website. Let me know how that goes once you've had the chance to give it a shot. Thanks! 

  • PsyhiX69's avatar
    PsyhiX69
    Seasoned Ace
    4 years ago

    For me mouse stuttering (moving mouse around caused fps to drop even to 30-40 from 141...) was introduced by this update: KB5008295 uninstalling it fixed the issue. I have already reported it to Microsoft.

    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      4 years ago

      @PsyhiX69 

      Good to know! Thanks for sharing that. 

  • thehibijibis's avatar
    thehibijibis
    4 years ago

    Hi EA+Kent. I disabled everything and now I'm back up to 120FPS! awesome. 

    Do I just start enabling everything back and see what is triggering it? 

    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      4 years ago

      @thehibijibis 

      The easiest way to do it is to re-enable everything in groups. So that way you don't have to do it all one-by-one, and you can narrow it down if you start running into the same issue again. 

      • nonegiven224's avatar
        nonegiven224
        4 years ago

        Hi Kent. I also had similar problems (60 fps before downloading Windows 11, 24 fps on Apex after downloading Windows 11), but doing a Clean Boot didn't help. What else can I try to fix this? I've attached a MSInfo report, if that helps.

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