Forum Discussion
Product: Apex Legends
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your gamertag/PSN ID/EA Account name? IM THE BATMAN92
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. MajinBuu45 (PS4)
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Ash
Which Legends were your squad mates using (if applicable)? Valk
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Everywhere
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. All the time
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) Starting on March 30th 2022 - Now
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? My game chat audio is not being sent to my teamates. My teammates are unable to hear me and it causes my voice to sound like static. Sometimes I can get words or phrases out but for the most part I can not be heard. Things I have ruled out. 1.) I have tried 3 different headsets. Some bluetooth, some plugged in. The issue happened with both of them. (My primary headset is bluetooth though) 2.) I have tried using xbox to xbox party chat. This works fine. Which makes me think it's not a settings issue. 3.) I have tried re pairing my headset. Does not help 4.) I have tried rotating my xbox Mac address. It did not help 5.) I have tried hard restarting both my console and my headset. Does not help
What should be happening instead? My teammates should be able to hear me.
Steps: How can we find the bug ourselves? 1.) Turn on a bluetooth headset. 2.) Turn on apex 3.) Send a cross play invite to party members. (I was on series X, my two teammates were on ps4) 4.) Try and talk. They won't hear you.
The Issue
My game chat audio is not being sent to my teamates. My teammates are unable to hear me and it causes my voice to sound like static. Sometimes I can get words or phrases out but for the most part I can not be heard.
Things I have ruled out.
1.) I have tried 3 different headsets. Some bluetooth, some plugged in. The issue happened with both of them. (My primary headset is bluetooth though)
2.) I have tried using xbox to xbox party chat. This works fine. Which makes me think it's not a settings issue.
3.) I have tried re pairing my headset. Does not help
4.) I have tried rotating my xbox Mac address. It did not help
5.) I have tried hard restarting both my console and my headset. Does not help.
I tried 2 different controllers and 3 different headsets. Had the same problem with GameChat not working on Xbox Series X. Been like this since the Warriors update started. Sound crashed mid-game and never came back.
I can hear my team-mates faintly and they can barely hear me if at all. Doesn’t matter what character I play or which mode.
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