Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
What is your gamertag/PSN ID/EA Account name? Rickimore77
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Play with randoms
Are you using any software with an overlay? Yes
If yes, can you list them here? Seagate 1TV portable hard drive, black
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)? Mirage
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. On the 7 second timer just before picking the legends
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Waiting for the match to start
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? I play a lot of matches in a row
When did this happen? (dd.mm.yy hh:mm) Every day, 90 percent of the games I play for the last 4 days
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Kicks me out of the game and puts me into some loading screen which says "error processing game logic" and "first parameter not a HUD element"
What should be happening instead? I should be in the game
Steps: How can we find the bug ourselves? Contact respawn and tell them to fix it right away. I am a very very dedicated apex player who has just bought the new battle pass and I would not like to see it go to waste over some bug. PLEASE FIX THIS AND THANKS FOR THE HELP!
Fix this bug it is ruining my time on apex legends
