Muy buenas, el caso es el siguiente:

Very good, the case is the following:

I made a purchase in APEX LEGENDS! but I bought APEX coins that I should not, The purchase was made on 31/12/2023 at 9:40 in the morning, I was investigating to make a refund but in my order history on the official website of EA does not appear the purchase I made, the purchase was made from a ps4 slim and I want to know how I can refund the coins.

THANK YOU AND I LOOK FORWARD TO YOUR RESPONSE!