Apex pack progression i don't know if it was reset or not

In 2021 i changed my psn id and lost my cosmetics only stats from season 2 to this day are still available in-game + 3rd party tracking sites and your suppor did not help me and forums did not get any answers about this issue so i regard it as unfixable but all i want to know is that if heirloom guaranteed after 500 packs progression was lost too. Please help.