Ideas

Seasoned Newcomer

bought the ultimate + pass but missing content

hi so i bought the ultimate+ pass like i always do (ps4) transaction went through but for some reason i only got my crafting metals an packs but ddnt receive my 10 tier skips or secondary skin which still displays as locked (images provided below) so when i try to buy it again ingame it doesn't allow me to . first time its happened to me so just find it funny i got everything except my battle pass things 😂 if anyone could help it would be appreciated or anyone else ran into the same problem? thanks in advance!

[Info removed - CM]

1 Comment

Midnight9746
Hero+
3 days ago
2hrzz Is the receipt screenshot the purchase screen or the invoice of the purchase itself?

I'm asking because based off of all 3 screenshots, it looks like you had only bought the Ultimate version, (not the Ultimate Plus version), and the two screenshots of the game seems to indicate that you can upgrade the Battle Pass:

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