Opened 4 Ascendant Hunt Packs, No Legendary

ConsoleSky​ EA_Aljo​ EA_Groguet​ EA_Edu​ EA_LunardustCat​ 

paalpacha​ Were these packs purchased in the 4 pack bundle or individually?

I'm asking because if these packs were purchased individually, the legendary item is not guaranteed.

Midnight9746​  i purchased individually and what is the meaning of this. According to this, i should get one right
if not then it is bacially scam

paalpacha​ It is a little confusing, but what you had pointed out refers to the 4 pack bundle.

paalpacha wrote:

i purchased individually

Which yeah, in this case you wouldn't get a guaranteed legendary item from the 4 packs since those were purchased individually.

But then, shouldn’t you have updated this information in the product description as well? It feels like players are being misled here. If this limitation had been clearly mentioned in the description, I would not have made the purchase in the first place.

Why wasn’t this information disclosed upfront? It seems unfair to attract players with one description and then provide different conditions afterward. I would like an explanation and a proper resolution to this issue.