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ПК Номер модели видеокарты AMD или Nvidia Geforce GTX 1650 Укажите объем памяти в Гб 4 Какой у вас тег игрока/PSN...","body@stringLength":"1924","rawBody":"

Продукт: Apex Legends
Платформа:Steam-PC
Укажите, на какой платформе вы играете. ПК
Номер модели видеокарты AMD или Nvidia Geforce GTX 1650
Укажите объем памяти в Гб 4
Какой у вас тег игрока/PSN ID/учетная запись EA? lil smurk i mean durk
Укажите свой Тег игрока/PSN ID/Учетную запись EA
Вы используете дополнительное программное обеспечение с функцией Оверлей? Нет
Какой Легендой вы играли?
Какими Легендами играли ваши напарники по отряду?
Где возникла проблема? В Лобби
В какой части карты или меню вы находились? Если не помните точное название, опишите местность или свои действия в меню Меню магазина
Что происходило в момент возникновения ошибки? Например: использовали умение или определенное оружие, ваш напарник покинул игру и т.д. ничего из этого
Испытали ли ваши напарники такую же ошибку? Нет
Сколько матчей вы сыграли на момент появления ошибки Достаточно для условий подарка
Когда произошла эта ошибка? (ДД/ММ/ГГГГ, часы и минуты)
Как часто возникает ошибка? 100%
Насколько серьезной была ваша ошибка? Незначительное влияние на геймплей
Что происходит, когда возникает ошибка? Разочарование
Что должно происходить? Подарок должен дариться)
Шаги. Как нам воспроизвести данную ошибку? Не знаю,решение проблемы нигде не нашёл,вам её и решать думаю,сделайте так чтобы я мог дарить подарок

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Продукт: Apex Legends
Платформа:Steam-PC
Укажите, на какой платформе вы играете. ПК
Номер модели видеокарты AMD или Nvidia Geforce GTX 1650
Укажите объем памяти в Гб 4
Какой у вас тег игрока/PSN ID/учетная запись EA? lil smurk i mean durk
Укажите свой Тег игрока/PSN ID/Учетную запись EA
Вы используете дополнительное программное обеспечение с функцией Оверлей? Нет
Какой Легендой вы играли?
Какими Легендами играли ваши напарники по отряду?
Где возникла проблема? В Лобби
В какой части карты или меню вы находились? Если не помните точное название, опишите местность или свои действия в меню Меню магазина
Что происходило в момент возникновения ошибки? Например: использовали умение или определенное оружие, ваш напарник покинул игру и т.д. ничего из этого
Испытали ли ваши напарники такую же ошибку? Нет
Сколько матчей вы сыграли на момент появления ошибки Достаточно для условий подарка
Когда произошла эта ошибка? (ДД/ММ/ГГГГ, часы и минуты)
Как часто возникает ошибка? 100%
Насколько серьезной была ваша ошибка? Незначительное влияние на геймплей
Что происходит, когда возникает ошибка? Разочарование
Что должно происходить? Подарок должен дариться)
Шаги. Как нам воспроизвести данную ошибку? Не знаю,решение проблемы нигде не нашёл,вам её и решать думаю,сделайте так чтобы я мог дарить подарок

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У меня включена опция «Подтверждение имени пользователя». 
как узнать какой уровень мой чётной записи. в Апексе? там более 1500 уровень. Я имею друзей видно в EA. Но не видно в игре.

","body@stringLength":"222","rawBody":"

У меня включена опция «Подтверждение имени пользователя». 
как узнать какой уровень мой чётной записи. в Апексе? там более 1500 уровень. Я имею друзей видно в EA. Но не видно в игре.

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Сообщение отмечено как решение для видимости необходимой информации

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Благодарим вас предоставленную информацию, данная неполадка проверяется на наличие ошибок нашими специалистами. 

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Если вы столкнулись с сообщением об ошибке при отправке/получении подарков, сначала выполните действия, упомянутые в нашем сообщении здесь:  Бесплатные подарки Breakout Rewards — Руководство по отправке подарков в Apex Legends. 

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Авто перевод в спойлере:

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Spoiler
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Хотите отправить потрясающую награду легенде? Вы попали по адресу: ознакомьтесь с информацией ниже (со ссылками!) о том, как работает дарение подарков в Apex Legends. 

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Во-первых, есть несколько вещей, о которых следует знать:

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Помните: все покупки являются окончательными.
 Убедитесь, что вы отправляете подарок на правильный аккаунт на правильной платформе. Если вы отправите его не тому человеку, даже если он забанен, мы не сможем помочь.
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Кто может отправлять и получать подарки?

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Убедитесь, что ваши друзья в игре имеют право отправлять подарки Apex Legends ( должны быть друзьями не менее 2 недель ).

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Spoiler
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Как добавить друзей в Apex Legends

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Apex Legends позволяет вам объединяться с друзьями в приложении EA, Steam, PlayStation, Xbox и Nintendo Switch. Если вы новичок в игре, ознакомьтесь с нашим руководством для начинающих, чтобы начать работу в Apex Legends . 

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Посмотрите наше видеоруководство, чтобы узнать, как играть с друзьями.

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Включив перекрестную игру, вы сможете объединиться с друзьями на всех платформах, где доступна Apex Legends.

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  1. Зайдите в меню «Друзья» .  
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  3. Нажмите «Найти друга» . 
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  5. Введите свой публичный идентификатор EA. Вы также можете перейти в настройки конфиденциальности и изменить способ поиска игроков, выбрав « Разрешить пользователям искать меня» и отметив любой из следующих параметров:     \n
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    • Адрес электронной почты
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    • Сетевой идентификатор PSN™  для PlayStation 4 и 5
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    • Тег игрока Xbox Live®  для Xbox One и X|S
    • \n
    • Псевдоним Nintendo  для Nintendo Switch.
    • \n
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  6. \n
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Ваш друг получит приглашение принять, отклонить или заблокировать ваш запрос. Как только они согласятся, вы сможете играть вместе.

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Меню « Друзья» также показывает, играют ли ваши друзья на ПК или консоли — по значку рядом с их именем.  

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\"Список

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Отправляйте подарки в Apex Legends

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Spoiler
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Чтобы отправить другу подарок, вам необходимо:

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Получайте подарки в Apex Legends

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Spoiler
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Чтобы получить подарки от друга, вам необходимо:

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Как выбрать подарок для отправки?

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  1. Перейдите к любому подходящему предмету во внутриигровом магазине.
  2. \n
  3. Выберите вариант «Подарок»
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  5. Выберите своего игрового друга
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  7. Для платных товаров вы увидите цену, указанную в  разделе ЦЕНА .
  8. \n
  9. Нажмите кнопку «ПОДАРОК» , чтобы отправить подарок своему другу в Apex Legends.
  10. \n
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Визуальное руководство:

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Spoiler
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Теперь давайте приступим к делу: как отправить БЕСПЛАТНЫЕ подарки своим друзьям во время «Прорыва» 20-го сезона?

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Если вы выполнили действия, описанные выше, перейдите на вкладку «Магазин» в игре .

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  1. Затем прокрутите вниз до вкладки ЛУЧШИЕ в магазине. 
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  3. Слева от избранных предметов вы должны увидеть 2 с тегом « Бесплатно в подарок »  .
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  5. Вы сможете выбирать новинки для подарков каждые 2 недели!!! 🎁
  6. \n
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Дополнительную информацию о подарках в Apex Legends, добавлении друзей в игре и настройке проверки входа можно найти в наших справочных статьях:

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Убедитесь, что вы сделали следующее:

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Если вы продолжаете сталкиваться с ошибкой или не можете отправить/получить подарок, сообщите нам следующее:

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Спасибо!

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Обновление: Благодарим всех за отчеты. В настоящее время мы изучаем данную неполадку и нам может понадобиться дополнительная информация, которая поможет в расследовании. 

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Пишет нужно подтверждение имени пользователя, у меня он подтверждён

","body@stringLength":"74","rawBody":"

Пишет нужно подтверждение имени пользователя, у меня он подтверждён

","author":{"__ref":"User:user:4205519"},"isEscalated":null,"postTime":"2024-02-14T11:30:13.403Z","parent":{"__ref":"ForumTopicMessage:message:5891955"}},"ForumReplyMessage:message:5891957":{"__typename":"ForumReplyMessage","id":"message:5891957","revisionNum":1,"uid":5891957,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:apex-legends-technical-issues-ru"},"conversation":{"__ref":"Conversation:conversation:5891955"},"subject":"Re: Не могу подарить подарок другу,ошибка''возникла проблема с обработкой подарка\"","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:5891957"},"body":"

Добрый день @14b3574a49c8edc4 

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Убедитесь, что вы используете корректную учетную запись ЕА.

\n\n

У вас должна быть включена опция «Подтверждение имени пользователя», ваш уровень учётной записи должен быть не менее 10 и, конечно, нужно иметь друзей в игре, которым вы хотите дарить подарки. Чтобы отправлять и получать подарки, у вашей учётной записи должна быть хорошая репутация и вы должны дружить с другими игроками не менее 2 недель (если вы уже были друзьями в игре больше 2 недель до запуска системы подарков, то вы можете дарить друг другу подарки прямо сейчас). Как только вы выполните все условия, вы сможете отправить подарок другу, играющему на любой платформе.

\n\n\n

Сообщите нам, если у вас всё ещё имеются к нам вопросы.

","body@stringLength":"1572","rawBody":"

Добрый день @14b3574a49c8edc4 

\n\n

Убедитесь, что вы используете корректную учетную запись ЕА.

\n\n

У вас должна быть включена опция «Подтверждение имени пользователя», ваш уровень учётной записи должен быть не менее 10 и, конечно, нужно иметь друзей в игре, которым вы хотите дарить подарки. Чтобы отправлять и получать подарки, у вашей учётной записи должна быть хорошая репутация и вы должны дружить с другими игроками не менее 2 недель (если вы уже были друзьями в игре больше 2 недель до запуска системы подарков, то вы можете дарить друг другу подарки прямо сейчас). Как только вы выполните все условия, вы сможете отправить подарок другу, играющему на любой платформе.

\n\n\n

Сообщите нам, если у вас всё ещё имеются к нам вопросы.

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