Не могу подарить подарок другу,ошибка''возникла проблема с обработкой подарка"
Продукт: Apex Legends Платформа:Steam-PC Укажите, на какой платформе вы играете. ПК Номер модели видеокарты AMD или Nvidia Geforce GTX 1650 Укажите объем памяти в Гб 4 Какой у вас тег игрока/PSN...
Хотите отправить потрясающую награду легенде? Вы попали по адресу: ознакомьтесь с информацией ниже (со ссылками!) о том, как работает дарение подарков в Apex Legends.
Во-первых, есть несколько вещей, о которых следует знать:
Помните: все покупки являются окончательными.
Убедитесь, что вы отправляете подарок на правильный аккаунт на правильной платформе. Если вы отправите его не тому человеку, даже если он забанен, мы не сможем помочь.
Кто может отправлять и получать подарки?
Убедитесь, что ваши друзья в игре имеют право отправлять подарки Apex Legends (должны быть друзьями не менее 2 недель).
Посмотрите наше видеоруководство, чтобы узнать, как играть с друзьями.
Включив перекрестную игру, вы сможете объединиться с друзьями на всех платформах, где доступна Apex Legends.
Зайдите в меню«Друзья».
Нажмите«Найти друга».
Введите свой публичный идентификатор EA. Вы также можетеперейти в настройки конфиденциальностии изменить способ поиска игроков, выбрав «Разрешить пользователям искать меня»и отметив любой из следующих параметров:
Адрес электронной почты
Сетевой идентификатор PSN™для PlayStation 4 и 5
Тег игрока Xbox Live®для Xbox One и X|S
Псевдоним Nintendoдля Nintendo Switch.
Ваш друг получит приглашение принять, отклонить или заблокировать ваш запрос. Как только они согласятся, вы сможете играть вместе.
Меню «Друзья»также показывает, играют ли ваши друзья на ПК или консоли — по значку рядом с их именем.
быть друзьями в игре не менее двух недель — дружба на платформе не учитывается,
отправили не более пяти подарков за последние 24 часа,
иметь аккаунт с хорошей репутацией.
Если вы продолжаете сталкиваться с ошибкой или не можете отправить/получить подарок, сообщите нам следующее:
Идентификатор/ EA ID:
На какой платформе вы играете?
Вы получаете сообщение об ошибке?
Вы прошли описанные выше шаги?
Вы не можете отправить подарок или получить подарок?
Какой предмет вы пытаетесь отправить/получить?
Если возможно, поделитесь скриншотом или клипом...
Спасибо!
Обновление: Благодарим всех за отчеты. В настоящее время мы изучаем данную неполадку и нам может понадобитьсядополнительная информация, которая поможет в расследовании.
Здравствуйте, такая проблема у меня нету друзей в апексе и я попросту играю один, как мне быть? Хочу получить скин на флетлайн а нужно подарить 6 подарков а я не могу этого сделать, помогите решить эту проблему.
Возникли проблемы с игрой Apex Legends? Присоединяйтесь, чтобы получить помощь по вопросам подключения, производительности, сбоев и многого другого.12,153 PostsLatest Activity: 9 hours ago
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Присоединяйтесь, чтобы получить помощь по вопросам подключения, производительности, сбоев и многого другого.","avatar":{"__ref":"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/bi01NDUtYmlyMjh0?image-coordinates=0%2C0%2C858%2C858\"}"},"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:apex-legends-ru"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:tghpe58374"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:ea-forums-ru"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:apex-legends-ru"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":true,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}}},"shortTitle":"Apex Legends Технические вопросы и ошибки","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"PUBLISH_TIME","repliesFormat":"linear"},"topicsCount":12153,"messageActivity":{"__typename":"MessageActivity","corePropertyChangeTime":"2025-03-17T16:25:26.911Z"},"tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":false,"tagType":"PRESET_ONLY","eventPath":"category:apex-legends-ru/category:ea-forums-ru/community:tghpe58374board:apex-legends-technical-issues-ru/"},"User:user:4374067":{"__typename":"User","id":"user:4374067","uid":4374067,"login":"808228128","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-4.svg?time=1721239543000"},"rank":null,"email":"","messagesCount":2,"biography":null,"topicsCount":1,"kudosReceivedCount":0,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-02-16T01:37:11.170Z","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ForumTopicMessage:message:5891955":{"__typename":"ForumTopicMessage","uid":5891955,"subject":"Не могу подарить подарок другу,ошибка''возникла проблема с обработкой подарка\"","id":"message:5891955","revisionNum":1,"repliesCount":129,"author":{"__ref":"User:user:4374067"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:apex-legends-technical-issues-ru"},"conversation":{"__ref":"Conversation:conversation:5891955"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:5891955"},"body@stripHtml({\"truncateLength\":200})":" Продукт: Apex Legends Платформа:Steam-PC Укажите, на какой платформе вы играете. ПК Номер модели видеокарты AMD или Nvidia Geforce GTX 1650 Укажите объем памяти в Гб 4 Какой у вас тег игрока/PSN...","body@stringLength":"1924","rawBody":"
Продукт: Apex Legends Платформа:Steam-PC Укажите, на какой платформе вы играете.ПК Номер модели видеокарты AMD или NvidiaGeforce GTX 1650 Укажите объем памяти в Гб4 Какой у вас тег игрока/PSN ID/учетная запись EA?lil smurk i mean durk Укажите свой Тег игрока/PSN ID/Учетную запись EA Вы используете дополнительное программное обеспечение с функцией Оверлей?Нет Какой Легендой вы играли? Какими Легендами играли ваши напарники по отряду? Где возникла проблема?В Лобби В какой части карты или меню вы находились? Если не помните точное название, опишите местность или свои действия в менюМеню магазина Что происходило в момент возникновения ошибки? Например: использовали умение или определенное оружие, ваш напарник покинул игру и т.д.ничего из этого Испытали ли ваши напарники такую же ошибку?Нет Сколько матчей вы сыграли на момент появления ошибкиДостаточно для условий подарка Когда произошла эта ошибка? (ДД/ММ/ГГГГ, часы и минуты) Как часто возникает ошибка?100% Насколько серьезной была ваша ошибка?Незначительное влияние на геймплей Что происходит, когда возникает ошибка?Разочарование Что должно происходить?Подарок должен дариться) Шаги. Как нам воспроизвести данную ошибку?Не знаю,решение проблемы нигде не нашёл,вам её и решать думаю,сделайте так чтобы я мог дарить подарок
Продукт: Apex Legends Платформа:Steam-PC Укажите, на какой платформе вы играете.ПК Номер модели видеокарты AMD или NvidiaGeforce GTX 1650 Укажите объем памяти в Гб4 Какой у вас тег игрока/PSN ID/учетная запись EA?lil smurk i mean durk Укажите свой Тег игрока/PSN ID/Учетную запись EA Вы используете дополнительное программное обеспечение с функцией Оверлей?Нет Какой Легендой вы играли? Какими Легендами играли ваши напарники по отряду? Где возникла проблема?В Лобби В какой части карты или меню вы находились? Если не помните точное название, опишите местность или свои действия в менюМеню магазина Что происходило в момент возникновения ошибки? Например: использовали умение или определенное оружие, ваш напарник покинул игру и т.д.ничего из этого Испытали ли ваши напарники такую же ошибку?Нет Сколько матчей вы сыграли на момент появления ошибкиДостаточно для условий подарка Когда произошла эта ошибка? (ДД/ММ/ГГГГ, часы и минуты) Как часто возникает ошибка?100% Насколько серьезной была ваша ошибка?Незначительное влияние на геймплей Что происходит, когда возникает ошибка?Разочарование Что должно происходить?Подарок должен дариться) Шаги. Как нам воспроизвести данную ошибку?Не знаю,решение проблемы нигде не нашёл,вам её и решать думаю,сделайте так чтобы я мог дарить подарок
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Хотите отправить потрясающую награду легенде? Вы попали по адресу: ознакомьтесь с информацией ниже (со ссылками!) о том, как работает дарение подарков в Apex Legends.
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Во-первых, есть несколько вещей, о которых следует знать:
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Помните: все покупки являются окончательными.
Убедитесь, что вы отправляете подарок на правильный аккаунт на правильной платформе. Если вы отправите его не тому человеку, даже если он забанен, мы не сможем помочь.
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Кто может отправлять и получать подарки?
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Убедитесь, что ваши друзья в игре имеют право отправлять подарки Apex Legends (должны быть друзьями не менее 2 недель).
Посмотрите наше видеоруководство, чтобы узнать, как играть с друзьями.
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Включив перекрестную игру, вы сможете объединиться с друзьями на всех платформах, где доступна Apex Legends.
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Зайдите в меню«Друзья».
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Нажмите«Найти друга».
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Введите свой публичный идентификатор EA. Вы также можетеперейти в настройки конфиденциальностии изменить способ поиска игроков, выбрав «Разрешить пользователям искать меня»и отметив любой из следующих параметров:\n
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Адрес электронной почты
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Сетевой идентификатор PSN™для PlayStation 4 и 5
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Тег игрока Xbox Live®для Xbox One и X|S
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Псевдоним Nintendoдля Nintendo Switch.
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Ваш друг получит приглашение принять, отклонить или заблокировать ваш запрос. Как только они согласятся, вы сможете играть вместе.
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Меню «Друзья»также показывает, играют ли ваши друзья на ПК или консоли — по значку рядом с их именем.
быть друзьями в игре не менее двух недель — дружба на платформе не учитывается,
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отправили не более пяти подарков за последние 24 часа,
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иметь аккаунт с хорошей репутацией.
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Если вы продолжаете сталкиваться с ошибкой или не можете отправить/получить подарок, сообщите нам следующее:
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Идентификатор/ EA ID:
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На какой платформе вы играете?
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Вы получаете сообщение об ошибке?
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Вы прошли описанные выше шаги?
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Вы не можете отправить подарок или получить подарок?
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Какой предмет вы пытаетесь отправить/получить?
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Если возможно, поделитесь скриншотом или клипом...
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Спасибо!
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Обновление: Благодарим всех за отчеты. В настоящее время мы изучаем данную неполадку и нам может понадобитьсядополнительная информация, которая поможет в расследовании.
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Здравствуйте, такая проблема у меня нету друзей в апексе и я попросту играю один, как мне быть? Хочу получить скин на флетлайн а нужно подарить 6 подарков а я не могу этого сделать, помогите решить эту проблему.
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Здравствуйте, такая проблема у меня нету друзей в апексе и я попросту играю один, как мне быть? Хочу получить скин на флетлайн а нужно подарить 6 подарков а я не могу этого сделать, помогите решить эту проблему.
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