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oldk33's avatar
1 year ago

Апекс крашится при попытке зайти в игру

Давно не играл в апекс, решил снова поиграть.После установки игры при попытке зайти выдаёт ошибку и не пускает дальше загрузки.

Комплектующие: 1060 3gb , i512400f, 32gb озу, win11

В этой игре может хоть 1 обновление пройти без проблем?

Вот, что выдаёт dbg после анализа 

Spoiler

WARNING: Teb 0 pointer is NULL - defaulting to 00000000`7ffde000
WARNING: 00000000`7ffde000 does not appear to be a TEB

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1140

    Key  : Analysis.Elapsed.mSec
    Value: 52498

    Key  : Analysis.IO.Other.Mb
    Value: 45

    Key  : Analysis.IO.Read.Mb
    Value: 1

    Key  : Analysis.IO.Write.Mb
    Value: 58

    Key  : Analysis.Init.CPU.mSec
    Value: 343

    Key  : Analysis.Init.Elapsed.mSec
    Value: 113822

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 309

    Key  : Analysis.Version.DbgEng
    Value: 10.0.27725.1000

    Key  : Analysis.Version.Description
    Value: 10.2408.27.01 amd64fre

    Key  : Analysis.Version.Ext
    Value: 1.2408.27.1

    Key  : Failure.Bucket
    Value: FATAL_USER_CALLBACK_EXCEPTION_c000041d_win32u.dll!NtUserCreateWindowEx

    Key  : Failure.Hash
    Value: {a0e2ca72-f0f8-4fdc-3dba-6f3ec809f895}

    Key  : Timeline.OS.Boot.DeltaSec
    Value: 115253

    Key  : Timeline.Process.Start.DeltaSec
    Value: 25

    Key  : WER.OS.Branch
    Value: ge_release

    Key  : WER.OS.Version
    Value: 10.0.26100.1

    Key  : WER.Process.Version
    Value: 1.0.0.0


FILE_IN_CAB:  PACKER_115250656_17488.dmp

NTGLOBALFLAG:  0

CONTEXT:  (.ecxr)rax=0000000038a889e0 rbx=0000000000000081 rcx=0000000000250362
rdx=0000000000000081 rsi=000002643ab41bd0 rdi=0000000000000000
rip=0000000038a889e0 rsp=000000e1dc32e6d8 rbp=000000e1dc32e758
 r8=0000000000000000  r9=000000e1dc32eac0 r10=00007ffd77d8aa14
r11=0000000000000246 r12=0000000000000000 r13=0000000000250362
r14=0000000000000001 r15=000000e1dc32eac0
iopl=0         nv up ei pl zr na po nc
cs=0033  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
00000000`38a889e0 48895c2408      mov     qword ptr [rsp+8],rbx ss:000000e1`dc32e6e0=0000000000000000
Resetting default scope

EXCEPTION_RECORD:  (.exr -1)ExceptionAddress: 0000000038a889e0
   ExceptionCode: c000041d
  ExceptionFlags: 00000001
NumberParameters: 0

PROCESS_NAME:  r5apex_dx12.exe

ERROR_CODE: (NTSTATUS) 0xc000041d -                                                                            .

EXCEPTION_CODE_STR:  c000041d

IP_ON_HEAP:  0000000038a889e0
The fault address in not in any loaded module, please check your build's rebase
log at <releasedir>\bin\build_logs\timebuild\ntrebase.log for module which may
contain the address if it were loaded.

STACK_TEXT:  
000000e1`dc32e6d8 00007ffd`794a1bbb     : 00000000`00000000 00000264`38c117b0 00000000`00000000 00000000`00000000 : 0x38a889e0
000000e1`dc32e6e0 00007ffd`794a30ce     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : user32!RealDefWindowProcWorker+0xcb
000000e1`dc32e7a0 00007ffd`794a5801     : 00000000`00000000 00000000`00000081 00000000`00000000 00000000`00000000 : user32!DefWindowProcW+0xee
000000e1`dc32e800 00007ffd`794a509c     : 00000000`00000008 00007ffd`7a69f3e0 00000000`00250362 00000000`80000000 : user32!UserCallWinProcCheckWow+0x341
000000e1`dc32e960 00007ffd`794b7c5e     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : user32!DispatchClientMessage+0x9c
000000e1`dc32e9c0 00007ffd`7a6a3744     : 00000000`00000001 00000000`00000000 00000000`00000000 00000264`38b7ddb0 : user32!__fnINLPCREATESTRUCT+0x8e
000000e1`dc32ea20 00007ffd`77d82074     : 00007ffd`794ac6da 00000000`40000000 ffffffff`ffff0000 00000000`00000200 : ntdll!KiUserCallbackDispatcherContinue
000000e1`dc32eb48 00007ffd`794ac6da     : 00000000`40000000 ffffffff`ffff0000 00000000`00000200 00000000`00000000 : win32u!NtUserCreateWindowEx+0x14
000000e1`dc32eb50 00007ffd`794ac267     : 00000000`00000006 00000264`00000000 00000000`00040000 000000e1`dc32f3a0 : user32!VerNtUserCreateWindowEx+0x236
000000e1`dc32eee0 00007ffd`794ac072     : 00000000`00000780 00000000`00000438 00000000`00000000 00000000`00000780 : user32!CreateWindowInternal+0x1e3
000000e1`dc32f040 00007ff7`5230e083     : 00007ff7`543a3640 00000000`00000438 00000000`00000438 00000000`00000000 : user32!CreateWindowExW+0x82
000000e1`dc32f0d0 00007ff7`543a3640     : 00000000`00000438 00000000`00000438 00000000`00000000 000000e1`00000000 : r5apex_dx12!ffxGetCommandListDX12+0x1cd503
000000e1`dc32f0d8 00000000`00000438     : 00000000`00000438 00000000`00000000 000000e1`00000000 00000000`00000000 : r5apex_dx12!AmdPowerXpressRequestHighPerformance+0xa0dd20
000000e1`dc32f0e0 00000000`00000438     : 00000000`00000000 000000e1`00000000 00000000`00000000 00000000`00000780 : 0x438
000000e1`dc32f0e8 00000000`00000000     : 000000e1`00000000 00000000`00000000 00000000`00000780 00000000`00000438 : 0x438


SYMBOL_NAME:  win32u!NtUserCreateWindowEx+14

MODULE_NAME: win32u

IMAGE_NAME:  win32u.dll

STACK_COMMAND:  dt ntdll!LdrpLastDllInitializer BaseDllName ; dt ntdll!LdrpFailureData ; ~29s; .ecxr ; kb

FAILURE_BUCKET_ID:  FATAL_USER_CALLBACK_EXCEPTION_c000041d_win32u.dll!NtUserCreateWindowEx

OS_VERSION:  10.0.26100.1

BUILDLAB_STR:  ge_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

IMAGE_VERSION:  10.0.26100.2605

FAILURE_ID_HASH:  {a0e2ca72-f0f8-4fdc-3dba-6f3ec809f895}

1 Reply

  • EA_Yafo's avatar
    EA_Yafo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Здравствуйте @oldk33 

    Вы пробовали делать Восстановление файлов игры через приложение ЕА?

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