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FameONv2's avatar
2 years ago

GetDeviceRemovedReason - DXGI_ERROR_DEVICE_HUNG

Hey, I need help - I'm getting the above mentioned error during the game, which shuts it down and displays the message from the attachment.


How often? It mainly depends on whether the card is overclocked or not. It is worth noting that even without overclocking this error appears.

Content: DirectX function "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_HUNG (The GPU will not respond to more commands"). GPU: "Nvidia GeForce GTX 1080Ti". , Driver: 54592. This error is usually caused by the graphics driver crashing; try installing the latest drivers.

The computer is fairly new, all assembled in June, except for the graphics card, this one is already a bit behind, however, until 3-4 months ago I had no problems with it.

Well, and a long list of what I have already done:
- reinstallation of the game

- formatting the operating system and all drives
- repairing game files
- updating GPU drivers
- installing older versions of GPU drivers (from June and May)
- disabling EA Play overlay
- renaming dxgi to d3d11.dll
- disabling/enabling XMP/gpu boost
- disabling bluetooth
- clean driver installation without ge force experience
- installation of all NET frameworks
- installing the latest directX
- disabling Xbox Game mode and game bar
- changing settings
- disabling Nvidia Reflex
- changing power management mode in Nvidia settings
- changing power settings to balanced
- forcing dx11/ dx12
- running the game as administrator

- setting debug mode in Nvidia settings
- editing the registry key for the graphics card
- disabling GPU hardware accelerated scheduling
- disabling dynamic resolution
- limiting FPS to 110
- disabling all other background programs
- playing on one monitor
- clearing the computer and game cache
- setting the game to high settings
- high fidelity objects to medium
- setting high performance for the game in windows settings
- enabling direct play in windows
- disabling iCue
- checking RAM by pulling out modules one at a time

What hardware:

GeForce GTX 1080 Ti
i7 12700KF
ASUS ROG STRIX B660-A GAMING WIFI DDR4
Deepcool Castle 360EX A-RGB
Corsair Vengeance RGB PRO, DDR4, 16 GB, 3600MHz x2 (32GB)
Corsair RM750x 750W

Drivers: 546.17 (14.11.2023)

In addition, I attach the DXdiag report.

Please give me some guidance and help in fixing the issue

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