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AMP_XUNGDX
Rising Rookie
5 days ago
Solved

BF6 on Steam – Runs Fine Until It Randomly Crashes to Desktop

Hello All,

Game keeps crashing to desktop for no apparent reason - yesterday it did run pretty well considering this is beta, got solid 10+ hours of gameplay.

But today is absolutely disastrous, crash after crash.

This propagates as screen stuck, followed with either still GPU rendering things on screen and then crash to desktop.

In "Breaktrough":

  • Crash usually within 1st sector
  • Max 2 sectors and crash

In "Conquest":

  • Crash after 1 round
  • Max 2 rounds and crash

 

Steps taken so far:

  • Reinstall GPU drivers - utilizing DDU
  • Clearing GPU cache
  • Clearing all user settings from /Documents/BF6
  • Updating Windows

 

Basic system specs details:

CPU: AMD Ryzen 3700X - no OC

RAM: 32GB @ 3200MHz

GPU: EVGA RTX 2070 Super 8GB - no OC

SSD: 970 EVO Plus - over 47% space free

OS: Windows 11 Pro (64bit)

Platform: Steam

 

WinDBG output:

(2980.c40): Access violation - code c0000005 (first/second chance not available)

0:013> !analyze -v
................................................................
................................................................
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*******************************************************************************
*                                                                             *
*                        Exception Analysis                                   *
*                                                                             *
*******************************************************************************


KEY_VALUES_STRING: 1

    Key  : AV.Type
    Value: Write

    Key  : Analysis.CPU.mSec
    Value: 484

    Key  : Analysis.Elapsed.mSec
    Value: 1217

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 1

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 421

    Key  : Analysis.Init.Elapsed.mSec
    Value: 7620

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 239

    Key  : Analysis.Version.DbgEng
    Value: 10.0.27871.1001

    Key  : Analysis.Version.Description
    Value: 10.2505.01.02 amd64fre

    Key  : Analysis.Version.Ext
    Value: 1.2505.1.2

    Key  : Failure.Bucket
    Value: INVALID_POINTER_WRITE_c0000005_bf6event.exe!Unknown

    Key  : Failure.Exception.Code
    Value: 0xc0000005

    Key  : Failure.Exception.IP.Address
    Value: 0x140a45d49

    Key  : Failure.Exception.IP.Module
    Value: bf6event

    Key  : Failure.Exception.IP.Offset
    Value: 0xa45d49

    Key  : Failure.Hash
    Value: {a760d6c7-1121-8702-9072-7be0cdd1f705}

    Key  : Failure.ProblemClass.Primary
    Value: INVALID_POINTER_WRITE

    Key  : Timeline.OS.Boot.DeltaSec
    Value: 5347

    Key  : Timeline.Process.Start.DeltaSec
    Value: 392

    Key  : WER.OS.Branch
    Value: ge_release

    Key  : WER.OS.Version
    Value: 10.0.26100.1

    Key  : WER.Process.Version
    Value: 1.0.375.54594


FILE_IN_CAB:  CrashDump_2025.08.10_14.47.31.170.mdmp

COMMENT:  Frostbite MiniDump. Address: 140a45d49 (In Windbg type: .ecxr)
[EOF]

NTGLOBALFLAG:  0

CONTEXT:  (.ecxr)
rax=000000000000003d rbx=0000000000000006 rcx=0000000144340000
rdx=00000001f53ce4d8 rsi=000000009a584c00 rdi=000000010f1376f0
rip=0000000140a45d49 rsp=000000007d43f870 rbp=000000007d43f919
 r8=000000000000ffff  r9=000000009a584cf8 r10=00000001f53cb8b0
r11=00000001f53ca110 r12=0000000233a7e940 r13=0000000000000340
r14=000000000000008f r15=000000000000003d
iopl=0         nv up ei pl zr na po nc
cs=0033  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
bf6event!isGlimpseEnabled+0x5647c9:
00000001`40a45d49 895958          mov     dword ptr [rcx+58h],ebx ds:00000001`44340058=85489f5d
Resetting default scope

EXCEPTION_RECORD:  (.exr -1)
ExceptionAddress: 0000000140a45d49 (bf6event!isGlimpseEnabled+0x00000000005647c9)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000001
   Parameter[1]: 0000000144340058
Attempt to write to address 0000000144340058

PROCESS_NAME:  bf6event.exe

WRITE_ADDRESS:  0000000144340058 

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  0000000000000001

EXCEPTION_PARAMETER2:  0000000144340058

STACK_TEXT:  
00000000`7d43f870 00000001`40a466c7     : 00000000`9a584c00 00000000`9a584c00 00000000`00000000 00000000`9a584cd8 : bf6event!isGlimpseEnabled+0x5647c9
00000000`7d43f980 00000001`43868d99     : 00000000`47327100 00000000`473271bc 00000000`00000000 00000000`7dbb79f0 : bf6event!isGlimpseEnabled+0x565147
00000000`7d43f9c0 00000001`43870591     : 00000001`49889308 00000001`4386f19d 00000000`00000000 00000000`7d43fbe0 : bf6event!ffxFsr2ResourceIsNull+0x1148149
00000000`7d43fab0 00000001`4386fc00     : 686d98e9`f3960000 00000000`7d43fd80 00000001`4963c1f8 ffffffff`ffffffff : bf6event!ffxFsr2ResourceIsNull+0x114f941
00000000`7d43fb30 00000001`4386f769     : 00000000`058fca58 00000000`02060100 00000000`00000001 00000000`00000000 : bf6event!ffxFsr2ResourceIsNull+0x114efb0
00000000`7d43fc50 00000001`4386dda3     : 00000000`00040000 00000000`00001000 00000000`00000000 00000000`00000000 : bf6event!ffxFsr2ResourceIsNull+0x114eb19
00000000`7d43fcb0 00000001`4386d197     : 00000000`00000000 00000000`7d43ff00 00000000`36121800 00000000`00000000 : bf6event!ffxFsr2ResourceIsNull+0x114d153
00000000`7d43fe20 00000001`4337cedb     : 00000000`00000000 00000000`00000000 00000001`49622720 00007ff9`58ceeffb : bf6event!ffxFsr2ResourceIsNull+0x114c547
00000000`7d43fe70 00000001`4337eca4     : 00000000`36121800 00000000`361217c0 00000000`00000001 00000000`00000000 : bf6event!ffxFsr2ResourceIsNull+0xc5c28b
00000000`7d43fec0 00000001`42f6dd1c     : 00000001`49332700 00000000`00000001 ffffffff`00000103 00000000`00000000 : bf6event!ffxFsr2ResourceIsNull+0xc5e054
00000000`7d43ff00 00007ff9`590237b0     : 00000000`0580f650 00000000`00000000 00000000`00000000 00000000`00000000 : bf6event!ffxFsr2ResourceIsNull+0x84d0cc
00000000`7d43ff30 00007ff9`5ab0e8d7     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ucrtbase!thread_start<unsigned int (__cdecl*)(void *),1>+0x30
00000000`7d43ff60 00007ff9`5b8fc34c     : 00000000`00000000 00000000`00000000 000004f0`fffffb30 000004d0`fffffb30 : kernel32!BaseThreadInitThunk+0x17
00000000`7d43ff90 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x2c


SYMBOL_NAME:  bf6event+5647c9

MODULE_NAME: bf6event

IMAGE_NAME:  bf6event.exe

STACK_COMMAND: ~13s; .ecxr ; kb

FAILURE_BUCKET_ID:  INVALID_POINTER_WRITE_c0000005_bf6event.exe!Unknown

OS_VERSION:  10.0.26100.1

BUILDLAB_STR:  ge_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

IMAGE_VERSION:  1.0.375.54594

FAILURE_ID_HASH:  {a760d6c7-1121-8702-9072-7be0cdd1f705}

Followup:     MachineOwner
---------

CM title edit

  • I have managed to fix it.

    It was all about Upscaling being turned to something which kept calling FSR2 code, rather than using nVidia DLSS on nVidia card.

    @ EA/DICE, if user has nVidia card, it should default to DLSS rather than FSR.

     

4 Replies

  • CPU Specs:

     

    GPU : RTX 4070ti

    Every 1-2 Minutes the CPU usage drops from around 80% to 15% causing my FPS to go from 220+ down to around 10/20.

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    I have tried:

     uninstalling drivers and reinstalling drivers

    Verifying game files on steam

    Different graphics options

    disabling DLSS

    disabling Frame Generation

     

  • Currently experiencing hard-crashing during gameplay (PC). The game will run fine for about 10 mins and experience a hard-crash where the models (soldiers, vehicles) disappear leaving my guns floating. The screen then shifts to full black and crashes. There is no error log given for the crash (from EA / the game). Is anyone else experiencing this? I'll post my PC specs below.

    CPU: AMD Ryzen 9 9950X3D
    RAM: 128GB DDR ram 6000hz
    GPU: ASUS 5090 16GB
    Currently have the most up-to-date nvidia driver

     

     

  • I have managed to fix it.

    It was all about Upscaling being turned to something which kept calling FSR2 code, rather than using nVidia DLSS on nVidia card.

    @ EA/DICE, if user has nVidia card, it should default to DLSS rather than FSR.

     

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