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I have an AMD RX6800XT, I'm using latest driver 25.8.1, same problem with 25.6.3, game keeps crashing, here's what I get :
DirectX function "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_HUNG ("The GPU will not respond to more commands"). GPU: "AMD Radeon RX 6800 XT", Driver: 25.8.1 (25.10.25.01-250724a-417878C-AMD-Software-Adrenalin-Edition). This error is usually caused by the graphics driver crashing; try installing the latest drivers.
Edit : I'm afraid I won't play this beta, it's just too much, it's unplayable !
Please help, and thank you.
- lxdlam10 days agoRising Novice
The beta test client random crashes at launching, loading main screen, editing settings and so on, with no heavy load of the PC neither glitches or lagging of the game visual.
There are several different crash messages, I've attached the most frequent one. I don't upgrade the GPU driver since the recent Nvidia drivers are also buggy.
PC Spec:
CPU: AMD Ryzen 9 9950X3D
GPU: NVIDIA RTX 5090
Memory: BIWIN OCLAB DW100 192GB Kit
OS Version: Windows 11 Workstation
Driver Version: GeForce Game Ready Driver 576.88CM edit: edited title for clarity.
- 9 days ago
Hey, you got pretty high power system. Game crash in game menu isn't something usual, especially when it saying that GPU was removed (which is clearly didn't happened).
What's you Power Supply?
Since Open Beta have NO FPS cap in main menu pay attention to FPS! With you system it can go VERY HIGH (on my 5800X3D + RTX 3080 Ti i got 280 FPS)!
I suggest you to check GPU voltages (12VHPWR connector) when you in main menu. If this line go too low - you may have a problem. You can do it with HWiNFO64 software by running in Sensors only mode.
Also, please check connector itself! I hope you are aware of it's problems.
- lxdlam9 days agoRising Novice
Thanks for reply!
I've done extensive checks later and both benchmark softwares(3DMark, RunMemTest, Furmark) and high load games(like Cyberpunk 2077 and Baldur's Gate 3, even Battlefield 2042) were running smoothly without any issue.But your concern seems make sense. I will check with them later while watching GPU-Z.
- zmd0one8 days agoSeasoned Newcomer
same as you. i have RX 7800 XT and cant play more that few minutes, sometimes it crash on the loading into the game..
- Majorlml8 days agoSeasoned Newcomer
Same problem here. I tried so many video settings in game. I really don't know what causes that problem.
CPU: Ryzen 5600G
GPU: RX 7600
RAM: 16gb
OS: Windows 11
Driver: 25.8.1 (latest) - MemeStealer048 days agoRising Novice
Same problem using an nvidia card, tried everything. Fresh driver installs, fresh installs of the game, everything. Bull**bleep** bro
- Jason_Exiled8 days agoRising Novice
Also have the same problem except it seems to happen after I die most of the time and before crashing game runs absolutey fine
CPU: AMD Ryzen 7 7800X3D
GPU: RX 7800 XT
RAM: 32gb
OS: Windows 11
Driver: 25.8.1 (latest) - elebrys8 days agoSeasoned Newcomer
Same problem here, with a captured moment of this error:
"DirectX ErrorDirectX function “GetDeviceRemovedReason” failed with DXGI_ERROR_DEVICE_HUNG (“The GPU will not respond to more commands”). GPU: “AMD Radeon RX 6900 XT”, Driver: 25.8.1 (25.10.25.01-250724a-417878C-AMD-Software-Adrenalin-Edition). This error is usually caused by the graphics driver crashing; try installing the latest drivers."
CPU: AMD Ryzen 9 5900X
GPU: AMD Radeon RX 6900 XT
RAM: 32MB RAM
OS: Windows 10
Driver: 25.8.1 (latest)Update
Solved problem by editing file "PROFSAVE_profile"
C:\Users\Username\OneDrive\Documents\Battlefield 6 Open Beta\settings\PROFSAVE_profileValue "GstRender.Dx12Enabled" was a 0
Should be 1
And it helpes me.
- Xeno_Cipher6 days agoRising Novice
One of the few things I hadn't tried, I also noticed there was an FPS Limit in there which is defaulted to 240 dropped that to 100 but still no dice, the thing crashed before I even deployed this time.
My CPU was at ~20%, GPU was at ~61%, Ram was 16/24 on GPU, 12/32 on RAM, still crashed.
- StonedGeneral8 days agoNew Novice
I lowered my core speed by 50 mhz in adrenaline on a Asus TUF AMD 7900xt OC.
Haven't had any crash since.
This was the error a got every time.
DirectX function “GetDeviceRemovedReason” failed with DXGI_ERROR_DEVICE_HUNG (“The GPU will not respond to more commands”). GPU: “AMD Radeon RX 6900 XT”, Driver: 25.8.1 (25.10.25.01-250724a-417878C-AMD-Software-Adrenalin-Edition). This error is usually caused by the graphics driver crashing; try installing the latest drivers."
- Marcv0dka017 days agoNew Novice
Got the same error, (GTX1070, AMD Ryzen7 3700X) for me it worked to restart my pc, reinstall the latest graphicscar-driver and after this repair your game via the ea launcher. It downloaded 53mb and since that I can play again.
- DeX896 days agoNew Novice
I found this on a Steam forum thread > Quote my answer in the OP. The solution is to set the graphics to normal, although I think the problem is especially in "AO and GI Screen Space." Every time I touched this setting, I got this error, and if I let myself into the game, I had visual errors.
I changed that options to Off and Capped the FPS for my system to the monitor max refresh rate 165hz and the game has not crashed so far
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