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Alice_Megatron's avatar
Alice_Megatron
Seasoned Newcomer
2 days ago

How do I speak with customer service about this error?

I've been playing with friends for a few days now, and this code suddenly popped up. I looked it up, and many people said they also had this code, which means they were banned, but I didn't use any cheats (if climbing onto Cairo's rooftops counts as cheating). Many people suggested it might be a conflict between EAAC and Delta Ops' Ace anti-cheat. So, why is this happening?1:86001S:51009S:2397336630:65537Q

5 Replies

  • Yep youve been banned as many others including me for whatever reason their **bleep** anticheat Flagged 

  • Could be nzxt cam if u have it. Or icue or something similar. Or something new. Wouldnt be the first time this happens on a battlefield game

  • Alice_Megatron's avatar
    Alice_Megatron
    Seasoned Newcomer
    2 days ago

    I don't understand. How can I contact their staff to get unblocked? My KDA fluctuates wildly, except for a few recent games where I had a high KDA on a rooftop in Cairo.

  • Xtreme178's avatar
    Xtreme178
    Seasoned Newcomer
    2 days ago

    I have been replying to tweets from the official accounts and trying to raise awareness for the issue. I have tried submitting tickets but have not yet had a response. The anti-cheat is too sensitive and is blocking people for software that has no relevance to cheating and provides no advantage. There also appears to be a common ban wave for people who played the game via early access and were invited between the 7th and 8th. There have also been console bans on microsoft and playstation consoles. Something is very wrong. 

    We all need to keep liking each others posts and being as loud about this as possible. I do not want us locked out from week 2 of the open beta. This is so utterly ridiculous. 

  • Alice_Megatron's avatar
    Alice_Megatron
    Seasoned Newcomer
    23 hours ago

    I agree with what you said. I appreciate the efforts made by the development team to ensure a fair gaming environment, but it seems that they are a little too sensitive and have led to the current situation. I hope they can resolve this misunderstanding, but I can't seem to submit a case to have a dialogue with them.

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