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asas621's avatar
asas621
New Novice
5 days ago

javelin anticheat is causing my PC to hard reboot

I've managed to play a little bit of the closed beta so far and while playing my PC would randomly reboot only while playing bf6. There's no BSOD, no warning. It just suddenly reboots and will only do so when playing bf6.

I've done numerous stress testing and diagnosing of my system. I know it's not my components nor is it any of them overheating or failing since they all work for numerous other games and software much more demanding than this game.

This is a similar issue when another anti cheat; the Vanguard anti cheat by riot is active as well. After a unknown period of time, the program will cause my PC to hard reboot.

After checking event viewer and diagnosing the windows dumpfile generated after the hard reboot, I have come to the conclusion that it must be the anti cheat. The windows debugging tool indicates as such:

SYMBOL_NAME: eaanticheat+2d6f589 MODULE_NAME: eaanticheat IMAGE_NAME: eaanticheat.sys STACK_COMMAND: .process /r /p 0xffffd18759ba6080; .thread 0xffffd1874e1e5080 ; kb BUCKET_ID_FUNC_OFFSET: 2d6f589 FAILURE_BUCKET_ID: AV_R_eaanticheat!unknown_function OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {100f1e0a-abcf-3860-2e0c-3546be52e55a} Followup: MachineOwner

I highly recommend looking into this issue since there will soon be many, many more players who will potentially run into this problem and have no idea how to check or try to make sense of this problem.

3 Replies

  • I take it back. This was a temporary fix and the issue still persists.

  • i've faced similar issue, but my pc isn't rebooting, it  goes to sleep mode. I'm playing on laptop and when i turned on monitoring of the system while playing - i noticed, that my cpu is always at 100% and eating a lot of power, temperatures are about 85. I researched this behavior and detected that this is some kind of self defence mechanism of my laptop from overheating. Then i tried to limit the power for the cpu - the problem with sleep mode is gone, temperatures are around 70, and i didn't (!) lost performance in game.

    Try to enable monitoring of the power consumption when next weekend start, maybe you'll see something similar. And if you can limit power package for you hardware - you can try it

    I'm sure that it's not ok that the game punch the cpu so hard

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