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manuel_1355's avatar
manuel_1355
Seasoned Novice
18 days ago
Solved

PC Crash because of Battlefield 6 beta

Excuse the bad quality, but I couldn't take a screenshot because my pc froze and instantly reset itself. It has crashed me 3 times, 2 on the menu and one mid gameplay after an hour or so. Thankfully I could take a photo. Any advice?

The image says the following: 'Your device ran into a problem and needs to restart. Stop code: SYSTEM_SERVICE_EXCEPTION (0x3B). What failed: eaanticheat.sys.'

 

  • manuel_1355's avatar
    manuel_1355
    2 days ago

    Hello, sorry for answering so late after the beta finished. What did the trick for me was updating the BIOS of my pc. It seems battlefield 6 is very cpu demanding and overheats the motherboard, which is a very big problem for intel cpus of the 13th and 14th gen because of certain hardwared defects and problems they have.

2 Replies

  • manuel_1355's avatar
    manuel_1355
    Seasoned Novice
    2 days ago

    Hello, sorry for answering so late after the beta finished. What did the trick for me was updating the BIOS of my pc. It seems battlefield 6 is very cpu demanding and overheats the motherboard, which is a very big problem for intel cpus of the 13th and 14th gen because of certain hardwared defects and problems they have.