Permanent Xbox Suspension After Claiming Battlefield 6 Beta
Today I encountered a serious issue that I believe may be the result of a mistake. Around 11:00 AM (local time), I claimed access to the Battlefield 6 beta through the official Xbox mobile app on Android. I did this using my personal Xbox account without using any VPN, region-changing, third-party software, or shared account. It was a standard, legitimate download.
However, just a few hours later, I received a permanent suspension notice on my Xbox account (TangentBore1162) without any details or reason provided. The Enforcement page only shows the status as "Under Review," and no appeal option is available. Xbox Support does not allow suspended accounts to contact an agent, leaving me with no clear way to resolve or understand what happened.
I am a long-time Battlefield fan and Xbox user who has never violated community standards or terms of service. I am reaching out here in case someone at EA or DICE is aware of any recent issues or automated actions that might have triggered false bans connected to the Battlefield 6 beta access.
If this was triggered in error, I would deeply appreciate any support or escalation that can be provided. I simply wanted to enjoy the upcoming Battlefield experience like many others.
Thank you for your time.
Gamertag: TangentBore1162