PS5 Overheats and Shuts Down During Battlefield 6 Open Beta
Platform: PS5 Pro
Game: Battlefield 6 Open Beta
Play Session: Today, approx. 21:00 to 00:20 (with breaks in between)
Console Condition: Well-ventilated, dust-free, no other performance issues in other games
Issue Description:
During gameplay, the PS5 suddenly emitted a continuous high-pitched tone (similar to an alarm). At the same time, the game completely froze and became unresponsive. Shortly after, the PS5 automatically shut down. There is no crash log or error report available from the PS5 after the shutdown.
I suspect this was caused by overheating, despite the console being clean, dust-free, and in a well-ventilated environment. This issue has not occurred with other games.
Impact:
Game freezes completely
Continuous high-pitched warning tone from console
Automatic shutdown of the PS5
No crash log generated
Request for Investigation: This could represent a serious hardware risk. Please investigate the cause of this issue during the Battlefield 6 Open Beta.
