[FIXED] Siege of Cairo Matchmaking – Infinite Loading Screen Issue (Weekend 1)

May I show a log from your application : It's seems to be a telemetry recovery issue ... so the game work fine :) 

Process Information
    PID: 12672
    EXE: C:\****\EA Games\Battlefield 6 Event\bf6event.exe
STARTED: Fri, Aug 08 2025 05:41:30 am
WARN    05:41:30 am (    0)    11688         IGOTelemetry.cpp:   77        Unable to retrieve telemetry prod id
WARN    05:41:30 am (    0)    11688         IGOTelemetry.cpp:   87        Unable to retrieve telemetry timestamp
WARN    05:41:30 am (    1)    11688              DllMain.cpp: 2172        isIGOSharedMemoryNew=0
WARN    05:41:30 am (    0)    11688              DllMain.cpp: 2186        Creating IGO Mutex
INFO    05:41:30 am (    1)    11688              DllMain.cpp: 2272        Info Display: disabled
INFO    05:41:30 am (    0)    11688              DllMain.cpp: 2275        64-bit DLL Process attach - 17
INFO    05:41:30 am (    6)    11688              DllMain.cpp: 2312        parent process name: eaanticheat.gameservicelauncher.exe (size 35)
INFO    05:41:30 am (    1)    11688              DllMain.cpp: 2342        IGO enabled 1 IGO API enabled: 1
WARN    05:41:30 am (    0)    11688              DllMain.cpp: 2052        SetIGOAPIUsage: pid=1 IGO API=1 (1)
INFO    05:41:30 am (    0)    11688              DllMain.cpp:  944        Successfully locked IGOHookMutex
WARN    05:41:30 am (    0)    11688              DllMain.cpp: 1944        ContinueInjection: IGO API=1 (1)
WARN    05:41:30 am (    0)    11688              DllMain.cpp: 1960        ContinueInjection: IGO API=1, (1 || 1) FirstParty=0
INFO    05:41:30 am (    0)    11688              DllMain.cpp:  956        Successfully released IGOHookMutex
INFO    05:41:30 am (    0)    11688              DllMain.cpp:  962        Successfully closed IGOHookMutex
WARN    05:41:30 am (    4)    20868         IGOTelemetry.cpp:  363        Unable to find client process - losing telemetry call...
WARN    05:41:30 am (    9)    18668       IGOApplication.cpp:  227        IGOApplication created 9
INFO    05:41:30 am (    0)    18668               IGOIPC.cpp: 1424        Final value of the environment varialble EaLsxPort is 3216
INFO    05:41:30 am (    2)     8840       IGOApplication.cpp:  665        IGOApplication screens size not used (new 1280x720 old 0x0, ready = 0)
INFO    05:41:30 am (    0)     8840       IGOApplication.cpp:  719        IGOApplication mWindowed = 0
INFO    05:41:30 am (    0)     8840       IGOApplication.cpp:  720        IGOApplication window screens size (new) = 1280x720
INFO    05:41:30 am (    0)     8840       IGOApplication.cpp:  721        IGOApplication window screens size (set) = 0x0
INFO    05:41:30 am (    0)     8840       IGOApplication.cpp:  725        IGOApplication window screens scaling = 1000000  1000000
WARN    05:41:30 am (    0)     8840       IGOApplication.cpp:  825        Setting new min resolution: 1 x 1
INFO    05:41:30 am (    0)     8840    IGOWindowGovernor.cpp:   86        Create window 0
INFO    05:41:30 am (    0)     8840    IGOWindowGovernor.cpp:  160        Move window = 0, 0, size = 0x0
INFO    05:41:30 am (    3)    11688       IGOApplication.cpp:  650        IGOApplication screens size = 1280x720
INFO    05:41:30 am (    0)    11688       IGOApplication.cpp:  473        IGOApplication reset (1280/720) - will clear windows
INFO    05:41:30 am (    0)    11688    IGOWindowGovernor.cpp:  203        Clear all IGO windows
WARN    05:41:30 am (   32)    18104       IGOApplication.cpp:  353        IGO deletion started.
WARN    05:41:30 am (    0)    18104       IGOApplication.cpp:  262        IGOApplication destroyed
WARN    05:41:30 am (    0)    18104       IGOApplication.cpp:  266        ~IGO is called from the wrong thread (calling thread 18104 - GFX thread 11688)
WARN    05:41:30 am (    0)    18104       IGOApplication.cpp:  427        IGO is called from the wrong thread (calling thread 18104 - GFX thread 11688)
INFO    05:41:30 am (    0)    18104    IGOWindowGovernor.cpp:  203        Clear all IGO windows
WARN    05:41:30 am (    0)    18104       IGOApplication.cpp:  427        IGO is called from the wrong thread (calling thread 18104 - GFX thread 11688)
INFO    05:41:30 am (    0)    18104    IGOWindowGovernor.cpp:  203        Clear all IGO windows
WARN    05:41:30 am (    0)    18104       IGOApplication.cpp:  427        IGO is called from the wrong thread (calling thread 18104 - GFX thread 11688)
INFO    05:41:30 am (    0)    18104    IGOWindowGovernor.cpp:  203        Clear all IGO windows
WARN    05:41:30 am (    0)    18104       IGOApplication.cpp:  379        IGO destroyed.
WARN    05:41:30 am (    0)    18104       IGOApplication.cpp:  353        IGO deletion started.
WARN    05:41:30 am (    0)    18104       IGOApplication.cpp:  385        IGO destroyed (no instance found!)
WARN    05:41:30 am (    3)     8800               IGOAPI.cpp:  371        Possible error: IGOApplication::reset was called, but OriginIGOReset was not called by the game; calls to OriginIGOUpdate might now crash
WARN    05:41:30 am (    9)    11688       IGOApplication.cpp:  227        IGOApplication created 9
INFO    05:41:30 am (    0)    11688               IGOIPC.cpp: 1424        Final value of the environment varialble EaLsxPort is 3216
INFO    05:41:30 am (    3)    20492       IGOApplication.cpp:  665        IGOApplication screens size not used (new 1920x1080 old 0x0, ready = 0)
INFO    05:41:30 am (    0)    20492       IGOApplication.cpp:  719        IGOApplication mWindowed = 0
INFO    05:41:30 am (    0)    20492       IGOApplication.cpp:  720        IGOApplication window screens size (new) = 1920x1080
INFO    05:41:30 am (    0)    20492       IGOApplication.cpp:  721        IGOApplication window screens size (set) = 0x0
INFO    05:41:30 am (    0)    20492       IGOApplication.cpp:  725        IGOApplication window screens scaling = 1000000  1000000
WARN    05:41:30 am (    0)    20492       IGOApplication.cpp:  825        Setting new min resolution: 1 x 1
INFO    05:41:30 am (    0)    20492    IGOWindowGovernor.cpp:  160        Move window = 0, 0, size = 0x0
INFO    05:41:30 am (    4)    18104       IGOApplication.cpp:  650        IGOApplication screens size = 1920x1080
INFO    05:41:30 am (    0)    18104       IGOApplication.cpp:  473        IGOApplication reset (1920/1080) - will clear windows
INFO    05:41:30 am (    0)    18104    IGOWindowGovernor.cpp:  203        Clear all IGO windows
WARN    05:41:51 am (21746)    19944             DXGIHook.cpp: 1326        Resetting AltTabState
INFO    05:41:51 am (    0)    19944       IGOApplication.cpp: 1585        IGOApplication hasFocus = 1
INFO    05:41:51 am (    2)    11688       IGOApplication.cpp:  473        IGOApplication reset (1920/1080) - will clear windows
INFO    05:41:51 am (    0)    11688    IGOWindowGovernor.cpp:  203        Clear all IGO windows
INFO    05:42:11 am (19116)    17864       IGOApplication.cpp: 1538        IGOApplication hasFocus = 0
WARN    05:42:23 am (12634)    17864             DXGIHook.cpp: 1326        Resetting AltTabState
INFO    05:42:23 am (    0)    17864       IGOApplication.cpp: 1585        IGOApplication hasFocus = 1
INFO    05:42:23 am (    5)    15148       IGOApplication.cpp:  473        IGOApplication reset (1920/1080) - will clear windows
INFO    05:42:23 am (    0)    15148    IGOWindowGovernor.cpp:  203        Clear all IGO windows
INFO    05:43:01 am (37610)     4756       IGOApplication.cpp: 1538        IGOApplication hasFocus = 0
WARN    05:44:44 am (103342)     2136             DXGIHook.cpp: 1326        Resetting AltTabState
INFO    05:44:44 am (    0)     2136       IGOApplication.cpp: 1585        IGOApplication hasFocus = 1
INFO    05:44:44 am (    0)    15148       IGOApplication.cpp:  473        IGOApplication reset (1920/1080) - will clear windows
INFO    05:44:44 am (    0)    15148    IGOWindowGovernor.cpp:  203        Clear all IGO windows
INFO    05:44:51 am ( 6765)     8840       IGOApplication.cpp: 1538        IGOApplication hasFocus = 0