When the game starts, it kills my internet connection

Question

Problem Video BF6I've played most of the Battlefield series — BF3, 4, 5, 1, Hardline, and 2042 — and I never experienced anything like this before 2042.In fact, I've never had any other game cause this kind of issue — until BF2042.When BF2042 launches, it completely kills my internet connection, rendering my network totally unusable.The only way to recover is to restart the entire computer.I reported this issue about a year and a half ago, and I even made a forum post about it.But as of August 8, 2025, this problem still has not been fixed in BF2042.Now, unbelievably, the new sequel BF6 has perfectly reproduced the same issue.BF6 kills my internet connection the moment the game launches —Different game, same broken behavior.Did someone seriously just copy-paste the broken network code from 2042?This problem has been going on for almost two years now.Please, for the love of god,fix your game.Problem Video BF2042https://www.youtube.com/watch?v=cA-IsKVL42U

khalamete · Answer

Getting this as well. I can't get through a match without BF6 taking down my entire Internet connection.

panic-lazy · Answer

Since I opened a ticket seeking assistance eight days ago, EA’s customer service still hasn’t given me any real response — just one laughable “check-in” email:

We know you’ve been waiting for an update on your case, and we’re sorry to keep you waiting for so long.

When many fans contact us about the same issue, or during peak times for our advisors, our queues may get backed up.

We reached out to you via email to check on the progress of your case and confirm whether you still need assistance.

If we have already resolved your issue, you don’t need to take any further action.

If you still need help, please reply to this email or continue to follow up on your case at EA Help, and we’ll get back to you as soon as possible.

Thank you!
EA Help Team

Because, you know, clearly problems just magically solve themselves if you ignore them long enough. And here we are — eight days later — with still no actual response.

xvasu · Answer

Have almost the same issue. On me it happens with the new beta update in midgame. I can start BF6, play some minutes and my connection get lost, reconnect, lost and so on.. pretty stupid and sad cuz the game is pretty good for me. On first beta weekend that didnt happen.&nbsp;

rahmuricah · Answer

Same here

legend_aeon · Answer

same here also&nbsp;

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When the game starts, it kills my internet connection

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