Squad desync bug: Loading into matches solo or missing the 4th squadmate in UI

REDSEC Ranked

Hello team,

I am experiencing a recurring matchmaking bug in REDSEC Ranked Battle Royale on South America servers. When loading into a match, the squad UI completely desyncs:

Solo perspective: I load into the match alone with no squad list on my HUD, no squad voice chat, and no ability to spectate teammates after dying. However, my 3 teammates appear as regular blue dots on the minimap.

Trio perspective: Other times, I load in with 2 visible squadmates, while our 4th teammate is separated from the squad UI and only appears as a regular blue dot on the map.

Because the server still links all 4 players as a team behind the scenes, leaving the match early through the menu triggers an abandonment penalty and RP loss, forcing us to stay until the invisible teammate is eliminated.

Sometimes, the screen goes completely black and freezes with no UI or audio response, forcing me to force-close the entire application. Because of this, I rely on the reconnection prompt, which does not always work properly when the squad desync bug happens at the same time.

Region: South America (Brazil)