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DNZ-Bi11yNoMates's avatar
DNZ-Bi11yNoMates
Seasoned Newcomer
11 days ago

when do we get our compensation for launch mess

Firstly i bought my game 3 weeks before launch and counted down everyday with excitement especially because the game felt so good in the betas. so here we are today with almost 3 weeks passed since kick off and i still havent recieved anything from EA to compensate for having to wait 8 hours to play on EA but yet others have my young lad has recieved his and he bought his game a day before launch. he also got free BattlePass. now thats active im missing out again. i didnt buy the battlepass because i supposedly getting a free season 1. 

am i missing something, i know im not the only one. is there something i have to do to instigate the process. if there is something i should read about this feel free to point me there.

 

ps i do actually have mates

discussion

6 Replies

  • iiKaiman's avatar
    iiKaiman
    New Novice
    11 days ago

    I haven't received mines either... and a buddy of mine also hasn't received his too. We even put a case up and they keep closing it saying to check the loadouts tab... what?!

  • SweM-Co0wabungaA's avatar
    SweM-Co0wabungaA
    Rising Newcomer
    11 days ago

    I havnt recived any compensation either and i dont know if i ever will :/

    How can we reach out to them?

  • Nihil501's avatar
    Nihil501
    New Scout
    11 days ago

    Compensation? Why should anyone getting compensation? This was a smooth as hell launch i haven't seen in a long time.

    But again and again people don't learn not to pre-purchase or not to buy games on day 1.

  • DNZ-Bi11yNoMates's avatar
    DNZ-Bi11yNoMates
    Seasoned Newcomer
    10 days ago

    smooth you say when you had no access for the first 8 hours of going live id really hate to see a bad one. btw compensation is a thing they even announced it 

  • evolextr's avatar
    evolextr
    Rising Newcomer
    10 days ago

    It looks like they're deliberately delaying compensation so that as many people as possible will buy the battle pass without waiting for it for free

  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    9 days ago

    There is something realy weird about this compensation. I did not recieve any compensation, today i finally recieved an email about the compensation and it should be in my inbox. BUT nothing in my inbox (ingame). I contact EA Hellp Chat (again) , and the advisor told me this rollout was already done, and everyone who did not recieve compensation is not eligible to recieve any ?

    Hi Rokebo,

    The EA app issue that stopped players from accessing Battlefield 6 has been fixed. Thanks for your patience while we worked on it.

    Anyone impacted by this issue should now have rewards in their inbox. Impacted players got: 

    • 12 Hardware
    • 12 Career 60-minute Boosters
    • full access to a Season 1 Battle Pass. 

    If you bought the Phantom Edition, you’ll get Season 2’s full Battle Pass. 

    To check your inbox, select the EA logo in the bottom-right of the main menu, then choose the Inbox tab. 

    You’ll find everything but your Battle Pass in your inbox. You don’t need to do anything to access your Battle Pass—it’ll become available when your Season launches.

    Our advisors can’t give additional details or any in-game items relating to this outage. 

    Follow @Battlefield for more updates: 

    Thanks,

    EA Help

    So nothing visible at my booste menu and also no message in my ingame inbox?
    But people who refunded money from EA during this EA APP OUTAGE , and did goto to Steam and did buy BF6 at Steam did got compansation?!
    What is going on here ?
    Anyone else with this similair situation/issue ?

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