I was hacked, my account was banned, and I can't even appeal the ban anymore

I'm posting here because I've hit a complete dead end with EA Support and don't know where else to turn.
On July 8, my account was banned out of nowhere for alleged "gameplay enhancement" (cheating) in Battlefield. The issue is my account was hacked, and whoever compromised it was the one using unauthorized software.
I’ve submitted 6 different appeals explaining the situation, but every single time I just get the same copy-pasted automated response. An actual person hasn't looked into my situation. To make matters worse, the support portal has now completely locked me out from submitting any further appeals. I took too long to notice they had answered back, and now the option to appeal was gone

All I'm asking for is:

• A way to reopen my appeal status.
• An actual EA staff member or TOS specialist to manually review the security/login logs on my account.

Has anyone dealt with being locked out of appeals after a compromised account ban? Is there any way to get an actual human to review the security logs, or am I just completely out of luck?
Any advice or visibility on this would be greatly appreciated.