Forum Discussion

Re: Windows Version not supported

Hello

Ever since I had the latest updates from Microsoft, every time I want to play Battle Field 6, I get the following error message, "Windows version is not supported, Please upgrade the minimum supported version".  The only way I can get it to work is by going to the properties section, then to installed files, and then verify this games files are installed correctly.  Once I do that and it has gone through the process, the game will work.  But I have to do this every time I want to play.

 

Any suggestions?

 

Thanks

 

Robert

11 Replies

  • ImPenguinFriend's avatar
    ImPenguinFriend
    Rising Scout
    1 day ago

    Hello friend!

    If the game works after verifying files, Penguin suspect something in the installation may be getting corrupted or blocked after launch.

    Things to check: 

    1: Ensure Compatibility Mode is Disabled for BF6.exe (Right click BF6.exe, proterties, Compatibility, make sure NO older Windows version is slected.

    2: Repair EA AntiCheat.  Open Battlefield 6 folder, EAAnticheat, Run the EaAntiCheat.Installer.exe and use the Repair function it provides.

    3: Check Windows System Image files files by running these CMD commands individually as Administrator in CMD:
    DISM /Online /Cleanup-Image /RestoreHealth
    sfc /Scannow

    If the issue continues, feel free to share a screenshot of Event VIewer errors around the time the game fails to launch
    That way the issue can be further investigated by Penguin and Others

    BIg fan of Battlefield Community.

    Many thanks!
    Penguin 🐧

  • Sacs-A-papierS's avatar
    Sacs-A-papierS
    New Novice
    1 day ago

    Hello Penquin

     

    Pretty sure repairing the exe files did the trick.  Thanks very much for your promptness and suggestions.  It was greatly appreciated.  

     

    Robert

  • ImPenguinFriend's avatar
    ImPenguinFriend
    Rising Scout
    1 day ago

    Hello friend!

    Penguin says you're very welcome!

    And very glad it helped resolve the situation over there 😀 
    Welcome back to the Battlefield friend! ❤️

    Big Fan of Battlefield Community!

    Many thanks!
    Penguin🐧

  • magbravo's avatar
    magbravo
    New Traveler
    23 hours ago

    Repiaring the game works, but I have to repair the game evverytime I restart my computer.  Penguin may need a snack to fix this one...

  • ImPenguinFriend's avatar
    ImPenguinFriend
    Rising Scout
    23 hours ago

    Hello friend!

    Thanks for sharing that you experience a similar issue friend, what you describe sounds pretty odd indeed, Penguin suggest you post a screenshot of the Windows Event viewer error log over here, in case any related issues or causes can be identified by Penguin or Others.

    Any information can be useful.

    Windows + X button 👉 Event Viewer

    A solution cannot be guaranteed from this end but it could be helpful in order to try detect what's actually going on, since similar problems seems to affect more players in the community.

    Big Fan of Battlefield Community!

    Many thanks!
    Penguin! 🐧

  • Sacs-A-papierS's avatar
    Sacs-A-papierS
    New Novice
    19 hours ago

    I guess I was a little premature, that didn't fix the problem.  Once I finished playing and shut down the game, about two hours later tried to restart and back to the same original issue.  I tried downloading the event files, but it wouldn't let me.  

  • Sacs-A-papierS's avatar
    Sacs-A-papierS
    New Novice
    19 hours ago

    Sorry, finally figured it out.  Attached is a warning message in the event log.  

  • ImPenguinFriend's avatar
    ImPenguinFriend
    Rising Scout
    7 hours ago

    Hello friend!

    Penguin
    is back in office and currently running out of suggestions, but was thinking, maybe the error is related to Windows 11 version?

    Do you by any chance use any of the Early/Beta builds for Windows version? Maybe rolling back those Windows updates might  help?

    At this point Penguin is just speculating as this error is pretty new over here and definitely not one of the most common earlier issues for Battlefield 6

    Keep in mind Penguin support here is not official but fan inspired and wanting Battlefield 6 and EA to get such problems figured out.

    Big Fan Of Nice Battlefield 6

    Many thanks
    Penguin

  • moshiiz's avatar
    moshiiz
    New Novice
    7 hours ago

    its an EA javelin related issue. Since repairing takes alot of time on my side, i hve been uninstalling and reinstalling ea javelin for it to work. This is something totally strange considering dint do any updates not install new software on my pc. Its bery very strange

  • ImPenguinFriend's avatar
    ImPenguinFriend
    Rising Scout
    5 hours ago

    Hello friend!

    Penguin
    also thinks a lot is pointing towards Javelin EAanticheat indeed. Since running a repair on it temporarily solves the launch issue.

    Hopefully a near future patch or update will solve this as it affects many players! 😥

    Thanks a lot for confirming this by the way, at least we have achieved gathering more information about what might be going on.

    This error has also been sometimes found on PCs with the same problem: 👇

    This error is usually due to outdated/or driver signatures not being ''accepted'' by Javelin.  System Driver updates normally solve that error, but it didn't in the recent cases.  (These cases come from direct Discord chats in order to get friends and community members back into the game.)

    Many thanks!
    Penguin

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