BattlePass BF 6 not received (EA Play Pro)

Hello, I have purchased an EA Play Pro subscription for a month (it is still active for about one or two days) and I already wanted to renew my subscription, but I noticed in the EA store information that when buying EA Play Pro in the game Battlefiled 6 (because of it the subscription was purchased) is given a season combat pass and 25 rank passes. At the same time, the rest of the pre-order bonus components, a set of phantoms and experience boosters were received on my account. Can you tell me who I can contact in an urgent matter? It depends on whether I will renew my EA subscription or not.