I was impacted by the EA App outage on launch day, but never received the compensation the team promised. EA Help (ref Case #224719739, #225356695) insists that they are unable to do anything and have told me the only thing left to do is post on the forums. It's so frustrating that we're only given the EA Help as an option, they say they can't actually do anything, and I'm just stuck with no way to get this problem fixed.
Can someone from EA please help me?
Same here. I keep getting the same reply from EA. Also they keep sending me a EA chat link which doesn't work.
This is the automated reply I keep getting:
| Hello there, I’d like to clarify that compensation was issued to EA App players who purchased Battlefield 6 and were unable to install or launch the game effectively. All affected players were included in this compensation process. If you have not received any compensation, I’m sorry to inform you that we are unable to manually add it from our end. Thank you once again for contacting EA Help. If you have any further questions or need assistance with anything else, feel free to reach out. |
Same here, I've been getting the exact same replies from EA. It's ridiculous.
