No compensation

Contacted EA about the outage.

my most recent contact I have recieved this:Thank you for the wait. Okay so I would like you to know that a compensation was sent out to EA App players who purchased BF6 and were unable to install or effectively launch the game. Studio have confirmed that all players who were affected by the incident have been compensated unfortunately if you did not receive the compensation that means you are unfortunately in-eligible for the compensation. If you feel you were affected by it and then did not receive it then I would suggest you to wait for sometime as there might be a delay in receiving it too.

Further responses lead to 

If anyone at EA can contact me I can provide evidence that I was effected. 

TYVM