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Anonymous's avatar
Anonymous
9 years ago
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Не начислился жетон за первое задание летнего марафона.

Не начислился жетон за первое задание летнего события (3 раза победить в операциях). Второй жетон уже получен. А первого все нет.

  • Ancorig's avatar
    Ancorig
    9 years ago

    TonyBonelli wrote:

    contact the official technical support  by phone  +8 800 500 98 62 , as well as from Monday to Friday from 11:00 to 22:00 Moscow time


    @TonyBonelli  weird that you still haven't noticed that your TP information is out of date. Moreover, quite a long time ago.



    And working hours: from Monday to Friday from 12:00 to 21:00 Moscow time.


    @C01913   if you live in the Russian Federation and it is not convenient for you to call (long @C01913 ), you can order a call back: http://help.ea.com/ru/contact-us/new/?product=origin&platform=pc (callback button active during business hours from Monday to Friday from 12:00 to 21:00 Moscow time).

    If you do not live in the Russian Federation, use Skype to call this number . Two cents a minute.

    Edit: Updated support phone number. -CM

2 Replies

  • Hey! If you are sure that you have completed this test, then I recommend you wait for the completion of the game update, which should end today, and if the token does not appear, contact the official technical support  by phone  +8 800 500 98 62 , as well as from Monday to Friday from 11:00 to 22:00 Moscow time

    Edit: Updated support phone number. -CM

  • Ancorig's avatar
    Ancorig
    9 years ago

    TonyBonelli wrote:

    contact the official technical support  by phone  +8 800 500 98 62 , as well as from Monday to Friday from 11:00 to 22:00 Moscow time


    @TonyBonelli  weird that you still haven't noticed that your TP information is out of date. Moreover, quite a long time ago.



    And working hours: from Monday to Friday from 12:00 to 21:00 Moscow time.


    @C01913   if you live in the Russian Federation and it is not convenient for you to call (long @C01913 ), you can order a call back: http://help.ea.com/ru/contact-us/new/?product=origin&platform=pc (callback button active during business hours from Monday to Friday from 12:00 to 21:00 Moscow time).

    If you do not live in the Russian Federation, use Skype to call this number . Two cents a minute.

    Edit: Updated support phone number. -CM

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