Forum Discussion

9 months ago

Solved

EA FC 25 Closed Beta Issue - Wrong Platform

Hi, I received my EAFC 25 Closed Beta but I have an issue. My current console is the PS5 but I received a beta code for the PS4? Can someone help with this as I am not sure where to conta...

Henalexandre

Hero+

9 months ago

Bonjour,

Qu'est-ce que vous entendez par "récupérer les données" exactement ? Transférer vos sauvegardes d'un compte EA à un autre ? Juste retrouver l'accès à ce compte ?

Pour contacter le Service Client ça se fait via ce lien.

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recuperer les donnees sur une adresse mail supprimee","id":"message:7562102","revisionNum":1,"repliesCount":2,"author":{"__ref":"User:user:1832721"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:ea-play-fr"},"conversation":{"__ref":"Conversation:conversation:7562102"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:7562102"},"body@stripHtml({\"truncateLength\":200})":" Bonjour J'ai supprimé il y a quelque temps mon adresse mail associée à mon compte EA sports mais je souhaiterais récupérer les données de ce compte comment faire? Le robot d'aide le dit de conta...","body@stringLength":"346","rawBody":"

Bonjour

J'ai supprimé il y a quelque temps mon adresse mail associée à mon compte EA sports mais je souhaiterais récupérer les données de ce compte comment faire?

Le robot d'aide le dit de contacter le service client, mais il me dit pas comment

Je tourne en rond

Merci pour votre aide.

","kudosSumWeight":0,"postTime":"2024-07-29T09:55:21.518-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:console","text":"console","time":"2023-08-03T05:30:24.217-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:7562102_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":534},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Bonjour

J'ai supprimé il y a quelque temps mon adresse mail associée à mon compte EA sports mais je souhaiterais récupérer les données de ce compte comment faire?

Le robot d'aide le dit de contacter le service client, mais il me dit pas comment

Je tourne en rond

Merci pour votre aide.

"},"Conversation:conversation:7562102":{"__typename":"Conversation","id":"conversation:7562102","solved":true,"topic":{"__ref":"ForumTopicMessage:message:7562102"},"lastPostingActivityTime":"2024-11-03T14:33:38.583-08:00","lastPostTime":"2024-11-03T14:33:38.583-08:00","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:7562102":{"__typename":"ModerationData","id":"moderation_data:7562102","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:7562102_1":{"__typename":"Revision","id":"revision:7562102_1","lastEditTime":"2024-07-29T09:55:21.518-07:00"},"AcceptedSolutionMessage:message:7562103":{"__typename":"AcceptedSolutionMessage","id":"message:7562103","conversation":{"__ref":"Conversation:conversation:7562102"},"author":{"__ref":"User:user:31769"},"revisionNum":1,"uid":7562103,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-play-fr"},"parent":{"__ref":"ForumTopicMessage:message:7562102"},"subject":"Re: Comment recuperer les donnees sur une adresse mail supprimee","moderationData":{"__ref":"ModerationData:moderation_data:7562103"},"body":"

Bonjour,

Qu'est-ce que vous entendez par \"récupérer les données\" exactement ? Transférer vos sauvegardes d'un compte EA à un autre ? Juste retrouver l'accès à ce compte ?

\n\n

Pour contacter le Service Client ça se fait via ce lien.

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","postTime":"2024-07-29T10:00:30.256-07:00","lastPublishTime":"2024-07-29T10:00:30.256-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":542},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:ea-forums-fr/community:tghpe58374board:ea-play-fr/message:7562102/message:7562103","readOnly":false,"editFrozen":false,"body@stringLength":"459","rawBody":"

Bonjour,

Qu'est-ce que vous entendez par \"récupérer les données\" exactement ? Transférer vos sauvegardes d'un compte EA à un autre ? Juste retrouver l'accès à ce compte ?

\n\n

Pour contacter le Service Client ça se fait via ce lien.

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Comment recuperer les donnees sur une adresse mail supprimee","moderationData":{"__ref":"ModerationData:moderation_data:7562104"},"body":"

J'ai le même problème du coup je voudrais délier mon compte ps de mon ancienne adresse comment faire

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