Forum Discussion

DieuMoustachos's avatar
DieuMoustachos
3 years ago

aaaand... we're back with FFB problems on G923

hello guys. Before the update, everything was fine. But today, my wheel is making grinding sounds it has never done it before it’s also rattling and it sounds like it’s going to brake the wheel (...
discussion
EA_rephii's avatar
EA_rephii
Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
3 years ago

Hey there, 

We have a bigger dedicated thread on this behavior here: https://answers.ea.com/t5/Technical-Issues-Bug-Reports/Logitech-G923-Strange-noises/td-p/12702063/jump-to/first-unread-message

Trueforce should be adjustable on PC via Ghub. For PlayStation users there is currently no option to either adjust or disable Trueforce. We are currently looking into options that allow players to adjust these settings. 

For now could you please try and lower your Audio levels and check if that might help?

-rephii

Gaz4020's avatar
Gaz4020
Seasoned Vanguard
3 years ago
@EA_rephii wrote:

Hey there, 

We have a bigger dedicated thread on this behavior here: https://answers.ea.com/t5/Technical-Issues-Bug-Reports/Logitech-G923-Strange-noises/td-p/12702063/jump-to/first-unread-message

Trueforce should be adjustable on PC via Ghub. For PlayStation users there is currently no option to either adjust or disable Trueforce. We are currently looking into options that allow players to adjust these settings. 

For now could you please try and lower your Audio levels and check if that might help?

-rephii

Can you please acknowledge Xbox players aswell who have been having constant issues with the G923 in particular. We were Left out of the last patch. Not only is true force either not working or extremely weak. When it does work (very rare). It’s causing the game to freeze on and off for 2 seconds or so at a time 

  • RVladimiro's avatar
    RVladimiro
    3 years ago
    @ScarDuck14 Two weeks ago I asked if the force feedback being fixed would fix the auto-save/lost-connection bug... let's see how well that question will age because there is no news whatsoever of that particular bug for Logitech users on Xbox. I have a gut feeling I'll have a perfectly functioning wheel that doesn't allow me to save.
  • ScarDuck14's avatar
    ScarDuck14
    Legend
    3 years ago
    @RVladimiro I’d say a 50/50 chance your gut is right 🤷🏻‍♂️
  • mariohomoh's avatar
    mariohomoh
    Hero (Retired)
    3 years ago
    @Gaz4020 as @ScarDuck14 pointed out, the Trueforce API hasn't been enabled for Xbox platforms yet, just PC and Playstation.

    And it's a different SDK altogether. General FFB works via DirectInput, the issues you're experimenting has to do with it and should be addressed on their own.
    Trueforce is basically a different layer of feedback more akin to the haptic feedback of Dualsense controllers. They can use actual physics data and telemetry to provide that, but most cases they just feed on the audio data from the game to reproduce engine noises, rumble strips, tyre scrubbing etc via vibrations. In a way it's similar to bass shakers.

    TL;DR: those are FFB issues, not Trueforce issues.

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