Champions Edition didn't give me 18,000 pitcoin.

I recently started up the game and realized that while I have all the DLC from the Champions edition, I have 0 pitcoin.

I bought 11,000 pitcoin in-game but again, the game refused to give it to me.

I had to contact support to get the 11,000 but they have been absolutely useless in helping me get the 18,000 that was supposed to come with the champions edition.

An advisor referred me to this forum.