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But there's also a point where, after several years of customers being not entirely happy, if they really wanted to, could think about changing things for the better. But obviously that's the business equivalent of moving house, I guess.
@s00zsterI believe what they claimed to have fixed was the Sprint race tyre strategy bug that they ignored from last year.
They have not even acknowledged the Red Flag tyre bug.
If EA wanted to, they could:
1 Feature freeze F1 24 and work on releasing a quality product.
2 Stop releasing the games with obvious bugs that were clearly known about and just ignored in order to meet a release date.
3 Apologize. (Larian Studios just had to rollback a hotfix that resulted in 18 hours where saves made under that hotfix couldn't be loaded. Upon re-releasing the hotfix, they wrote a post about what happened, why, what they were going to do to prevent if from ever happening again, and issued an apology. That's a company that clearly values their customers.)
4 Release patches to fix critical issues (that shouldn't exist in the first place) on a more frequent schedule that just 'one patch every two weeks is all you get.'
The severity of some of the bugs they shipped this game with make it abundantly clear that they were aware of them, and just didn't care enough to delay the product.
Does anyone believe they didn't know about the force feedback problems? How about the broken halo model/volumetric fog issue? It's immediately visible upon actually driving the car in the literal first race of the season. No possible way it wasn't noticed. The aforementioned sprint race tyre strategy bug? It was known about last year, and not fixed, so.... Poor cross-platform connectivity? (Another bug which is not even acknowledged.)
Those issues could not possibly have escaped a proper QC program without being noticed. One of them literally requires that you simply have eyeballs and drive the car.
EA could turn this around, but that is going to require a shift in their entire culture. I saw these same issues for nearly a decade when I used to buy the NHL games. I've walked away from that series forever, and my experience here hasn't been any better at all. At this point I don't see a realistic chance (without substantial improvements that I know EA won't make) that I ever buy another EA product again. Not a 'sporting' title, not a 'regular' one, not for me, my kids, my nieces and nephews, nobody.
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