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MelgoreFUT's avatar
MelgoreFUT
2 years ago
Solved

Unable to connect to Online Services since Coop mate delete his account

Good evening community and EA support,   I am posting this for a friend, as he is not on the forum.   The following problem: I have been unable to start F1 23 since yesterday evening. After starti...
discussion
  • EA_Groguet's avatar
    EA_Groguet
    2 years ago

    Hey @DonSvenjo 

    I have reported this to the appropriate Team. Can you tell me if your issues has been fixed?

    -Groguet

EA_Groguet's avatar
EA_Groguet
Icon for Community Manager rankCommunity Manager
2 years ago

Hey there @MelgoreFUT and @DonSvenjo 

If a coop save game was created and one of the accounts was deleted, it is normal for the other to end in an endless spin, as both accounts tied to that coop state need to be active.

However, other online modes should work perfectly. Can you confirm the other online modes don't work as they should?

-Groguet

MelgoreFUT's avatar
MelgoreFUT
2 years ago
@EA_Groguet Thanks for your feedback. As DonSvenjo already wrote, after the game has started it does not get past the message as shown in the screenshot. Can you delete the faulty savegame from the cloud or something similar? Then DonSvenjo should be able to reconnect to the server.

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