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theabandoned529's avatar
theabandoned529
2 years ago
Solved

Can't log into EA servers, F1 23, Steam Purchase

Product: F1 23 Platform:Steam-PC Please specify your platform model. PC Summarize your bug Try to log in to EA servers in game, keeps telling me EA account required "retry/cancel" My steam account...
  • Thebestraser1's avatar
    Thebestraser1
    2 years ago

    Hi, this problem happened to me yesterday. I solved it by deleting the Documents/MyGames/F1 23 folder. You don't loose your progress but your audio, graphics... settings will be deleted. It seems to be a bug when you start the game and you close it fast (at least this is what happened to me). I hope you solve the problem 🙂

Alll_Inn's avatar
Alll_Inn
2 years ago
@theabandoned529 I'm having the same issues, it was working correctly before the public release and then stopped connecting.
theabandoned529's avatar
theabandoned529
2 years ago

I haven't seen any replies from EA regarding this issue either.  No help topics have any suggested fixes from them.  The only one I've seen that had any promise was someone on steam saying they requested a refund, and repurchased through EA's app and then it worked.

Not the best answer.  :/

EA help tickets have just said "we'll submit a bug ticket" but there is no way to track that from a customer point of view.  Just...hoping that EA fixes it?  I'm over 15 hours on steam, and I doubt they're going to refund me.


Pretty disappointing really.

  • mz8lol's avatar
    mz8lol
    2 years ago

    I got a similar issue using steam. What seemed to solve it for me was to just force stopping all steam tasks in task manager and restarting steam.

    • dotazured's avatar
      dotazured
      Seasoned Ace
      2 years ago
      @mz8lol If this was just a short while ago it was just the Steam weekly maintenance window and not necessarily related to F1 23.
  • 38438746's avatar
    38438746
    2 years ago

    Hola, pudiste solucionarlo?

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