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ilpanz970

Seasoned Novice

16 days ago

Solved

Mercato bloccato/sospeso

discussion

discussioni sul gioco

ultimate team

EA_Garrus

Community Manager

16 days ago

Ciao ilpanz970,

se hai avuto un accesso non autorizzato al tuo account, il mercato di FC potrebbe essere stato bloccato per motivi di sicurezza sopratutto se ne avevi accesso prima!

Ti direi di rimetterti in contatto con l'Assistenza Clienti per segnalare ancora una volta quanto successo e vedere se si possono recuperare anche i crediti persi.
Il link che ti ho lasciato è più specifico e dovrebbe permetterti di aprire una chat con loro.

Per controllare che tipo di blocchi hai sul tuo profilo, poi ti consiglio di controllare qui: La mia cronologia dei blocchi.
Dovresti trovare anche un link per fare appello in caso tu ne abbia qualcuno attivo. Altrimenti usa questo modulo.

Tienici aggiornati su come va a finire!

ilpanz970
Seasoned Novice
16 days ago
Guarda sono 2 settimane che sono messo così ma tu che ci lavori puoi spiegarmi la cosa che ho allegato in foto cioè che il mercato si sblocca da solo basta giocare? Cioè è vera? E quanto dura il tempo questo voglio capire
- EA_Garrus
  Community Manager
  16 days ago
  Ciao ilpanz970 il mercato "di base" in gioco si sblocca facendo le quest specifiche che lo sbloccano.
  L'accesso al mercato su Web/Companion app si sblocca da solo nel tempo giocando normalmente.
  
  Se hai subito un ban/blocco di sicurezza le istruzioni sono quelle che ho lasciato nel mio post e purtroppo come già detto solo l'Assistenza Clienti può aiutarti in certi casi!
  - ilpanz970
    Seasoned Novice
    16 days ago
    Si certo questo lo so benissimo ma avevo già scritto all’ assistenza se vedi ho mandato la foto e mi ha detto che è un blocco temporaneo e si sblocca giocando questo non capisco comunque ho aperto un altra pratica tu che pensi di quello che mi ha risposto in foto?
ilpanz970
Seasoned Novice
16 days ago
Comunque ho già aperto una pratica ma come al solito i tempi sono lunghi vediamo che dicono
ilpanz970
Seasoned Novice
16 days ago
Però fa ridere che qua ti rubano alcuni giocatori tutti i crediti ed a rimetterci siamo noi con mercati bloccati ed account svuotati senza nessuna protezione ad ea ed un servizio clienti che fa schifo senza un numero di telefono e risposte che arrivano in tempi lunghissimi e neanche risolvono il problema

About FC 25 Discussioni Generali

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bloccato/sospeso","id":"message:12085198","revisionNum":1,"repliesCount":7,"author":{"__ref":"User:user:4513641"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:fc-25-general-discussion-it"},"conversation":{"__ref":"Conversation:conversation:12085198"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:12085198"},"body@stripHtml({\"truncateLength\":200})":" Buongiorno spiego brevemente la vicenda mi sono entrati nell’ account e rubato i crediti ed ea mi aveva bloccato poi sbloccato ma mi avevo lasciato il mercato bloccato per passaggio di crediti allora...","body@stringLength":"442","rawBody":"

Buongiorno spiego brevemente la vicenda mi sono entrati nell’ account e rubato i crediti ed ea mi aveva bloccato poi sbloccato ma mi avevo lasciato il mercato bloccato per passaggio di crediti allora contatto l assistenza ed mi dicono che il mercato è bloccato solo temporaneamente e che devo giocare perché si sblocchi è normale? E poi quanto tempo di gioco ci vuole? A qualcuno è già capitato e sa dare qualche risposta ? Allego foto

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Ciao ,

se hai avuto un accesso non autorizzato al tuo account, il mercato di FC potrebbe essere stato bloccato per motivi di sicurezza sopratutto se ne avevi accesso prima!

Ti direi di rimetterti in contatto con l'Assistenza Clienti per segnalare ancora una volta quanto successo e vedere se si possono recuperare anche i crediti persi.
Il link che ti ho lasciato è più specifico e dovrebbe permetterti di aprire una chat con loro.

Per controllare che tipo di blocchi hai sul tuo profilo, poi ti consiglio di controllare qui: La mia cronologia dei blocchi.
Dovresti trovare anche un link per fare appello in caso tu ne abbia qualcuno attivo. Altrimenti usa questo modulo.

Tienici aggiornati su come va a finire!

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two error 103-40010000","moderationData":{"__ref":"ModerationData:moderation_data:7596319"},"body":"

Hi @Xefke_PS3
I'm having same trouble too.. Have you solved it?

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Hi,

I have the original game via Steam, we don't have Origin--Only EA app to login connected to our Steam accounts we were playing until we got kicked from the server saying unable to connect, we were able to reconnect for a moment but then kicked again. The same error and code shows, we still don't have any solution to this issue.

Please let us know if anyone knows how to fix this, it's kinda frustrating

we're using

PC [both of us, friends pass]

Steam to open game

EA app to login game

our game is located at our Local:D

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I have the same issue on PC. I have full game downloaded via Steam and my wife has Friend's pass. I am not able to play it anymore. When I click on \"Play online\" I get error - see the image.

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Was told by live chat to post this here. Friend and I have tried to play this game but keep running into this error code. We have done numerous restarts on systems. I have tried changing connections between hotspots, other signals and both wired and wireless connections. Have tried opening DNS settings. Tried numerous different PSN accounts. Restoring licences, etc, etc. All to no avail. Live chat agent says he has made internal team aware and may be a bug?

[Asking for information]

Hey Everyone,

\n\n

Thanks for letting us know what you are running into with It Takes Two. If you are still running into error code \"103-40010000\" Please let us know the following:

Platform (or client):
EA ID (PSN ID/Gamertag):
Do you get the error code when connecting to servers, playing online with someone, or somewhere else?
How long are you playing until this happens?
Does this happen to any other account on the device?
What type of network are you using? (Wired, Wireless, Hotspot)
Please share any steps you've tried to far to resolve the issue:
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag and an EA app Error ID

We can use this information, to help make the team aware of the issue and to further investigate.

Cheers!

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My game works now but the error persists now and then... these is how I did it.

I tried to repair the game via Steam verify integrity of file but it didn't work
I uninstalled the game via Steam
I reinstalled the game and it's located on my Local Disk: D
When we tried to reconnect it worked until;
There's a lost connection again, we tried to play online once more and it works again
This happened twice after reinstalling

Clarifying that the internet connection wasn't the problem since I checked my internet speed test on 3 different website checkers

I have at least 99mbps while playing the game

>> Thanks for letting us know what you are running into with It Takes Two. If you are still running into error code \"103-40010000\" Please let us know the following:

Platform (or client): STEAM
EA ID (PSN ID/Gamertag): thestoneoflapiz
Do you get the error code when connecting to servers, playing online with someone, or somewhere else? : Play online with my friend using Friend's pass
How long are you playing until this happens?: I think an hour, then I got interrupted again after a few minutes
Does this happen to any other account on the device? : It happened on my friend's Friend pass
What type of network are you using? (Wired, Wireless, Hotspot) : Wired
Please share any steps you've tried to far to resolve the issue: << above >>
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag and an EA app Error ID

DxDiag

Can we get a follow up? Or is this a lost cause and we just wasted our money?

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Guarda sono 2 settimane che sono messo così ma tu che ci lavori puoi spiegarmi la cosa che ho allegato in foto cioè che il mercato si sblocca da solo basta giocare? Cioè è vera? E quanto dura il tempo questo voglio capire

Ciao ilpanz970 il mercato \"di base\" in gioco si sblocca facendo le quest specifiche che lo sbloccano.
L'accesso al mercato su Web/Companion app si sblocca da solo nel tempo giocando normalmente.

Se hai subito un ban/blocco di sicurezza le istruzioni sono quelle che ho lasciato nel mio post e purtroppo come già detto solo l'Assistenza Clienti può aiutarti in certi casi!

Si certo questo lo so benissimo ma avevo già scritto all’ assistenza se vedi ho mandato la foto e mi ha detto che è un blocco temporaneo e si sblocca giocando questo non capisco comunque ho aperto un altra pratica tu che pensi di quello che mi ha risposto in foto?

Comunque ho già aperto una pratica ma come al solito i tempi sono lunghi vediamo che dicono

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Però fa ridere che qua ti rubano alcuni giocatori tutti i crediti ed a rimetterci siamo noi con mercati bloccati ed account svuotati senza nessuna protezione ad ea ed un servizio clienti che fa schifo senza un numero di telefono e risposte che arrivano in tempi lunghissimi e neanche risolvono il problema

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