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Simbobalob's avatar
Simbobalob
Newcomer
3 hours ago

Redeem pack bug!

I notice alot of people suffering with the same redeem pack bug in the store. A new promo due tomorow and many of us can't open any packs. I wonder how long EA will take to solve this problem, and will we be compensated for our troubles?

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  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 hours ago

    Hey there,

    We're currently investigating this situation, thanks for making sure we were aware this was going on!

    Please follow along in this thread for any further updates, locking this here so we can keep any news in one thread for everyone to see. Thanks!

About [FC 25 - Under investigation] Error occurs when trying to redeem pack

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