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Edgyboy1479's avatar
Edgyboy1479
Seasoned Newcomer
5 hours ago

Can’t open packs there was a problem connecting to the football ultimate team

I bought fc point on Wednesday bought a seasonal supply pack for the sp and it gave me a free breakthrough pack that I cannot redeem and it won’t let me use my point for packs and can’t open any pack gained through objectives just keep saying there was a problem connecting  to the football ultimate team survers playing in Xbox one gamer tag Edgehogg 79please can someone help as I don’t want to miss out finishing season 5 please 

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  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    4 hours ago

    Hello! Thanks for flagging this. We've passed info on about this and we're actively looking into it. Please feel free to share your details and follow further updates in our main thread here. I’ll be locking this thread to improve communication and prevent duplicates.

About [FC 25 - Under investigation] Error occurs when trying to redeem pack

570 PostsLatest Activity: 2 hours ago