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wyt4tkp1p20q's avatar
wyt4tkp1p20q
Rising Newcomer
3 days ago
Solved

CANT CLAIM PACK

  • Platform: 
  • Xbox Gamertag: MrFahrenheit453
  • Name of the pack you opened: Free Gold Pack
  • Name of the pack inside that got you stuck: NOT SURE
  • Did you buy the pack on the console or web app ? I got a free pack on console 
  • Approximate timestamp: 00:05 SAST

I ALSO HAVE AN ISSUE WITH FC POINTS I PURCHASED AND HAVE NOT RECEIVED BUT THE FUNDS HAVE BEEN DEDUCTED

  • Good news! You should now be able to redeem packs. Thanks for being so patient while we worked to get this sorted! We've popped the update on this into the main thread. Head on over there to catch those and we'll close out this thread in the meantime to help keep everything in one spot.

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Good news! You should now be able to redeem packs. Thanks for being so patient while we worked to get this sorted! We've popped the update on this into the main thread. Head on over there to catch those and we'll close out this thread in the meantime to help keep everything in one spot.

About [FC 25 - Resolved] Error occurs when trying to redeem pack

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