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ZKN221298's avatar
ZKN221298
Newcomer
9 hours ago
Solved

Can't redeem gold player pick

  • Platform: PS5
  • PSN Gamertag: Zinko Naing
  • Name of the pack you opened: don't remember
  • Name of the pack inside that got you stuck: loan player pick
  • Did you buy the pack on the console or web app ? web app
    • Approximate timestamp: 9:30 pm MMT



      I have a pack that every time i try to open it i get kicked back out to the main screen. this makes me unable to open any other packs. 
  • Thank you for sharing this with us. We've passed on the details to the team for investigation. It would help to have more information to help with the investigation. Please join our main thread and check out EA_Hux's post at the top to learn what information would be great to pass on.

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  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    5 hours ago

    Thank you for sharing this with us. We've passed on the details to the team for investigation. It would help to have more information to help with the investigation. Please join our main thread and check out EA_Hux's post at the top to learn what information would be great to pass on.

About [FC 25 - Under investigation] Error occurs when trying to redeem pack

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