Forum Discussion

Ahassenverg's avatar
Ahassenverg
Rising Traveler
4 hours ago
Solved

Claiming error

Please EA, stop merging and marking as "solved" the issue. IT'S NOT SOLVED!

I still can't claim a stupid silver pack and I can't open or claim any other reward!

Two months trying to fix the stuttering problem and now this? What a joke of company.

  • Hey there,

    We're currently investigating this situation, please follow along in this thread for any further updates.

    We've marked a post as solved to pin it so the information is not missed, and people don't have to hunt through pages to see we've replied. The post and the thread title both share that we don't consider this resolved and are investigating.

    Locking this here so we can keep any news in one thread for everyone to see. Thanks!

2 Replies

Replies have been turned off for this discussion
  • Yup, but they prolly release a lot of extra packs we can buy in store, that always works. 

     

    I allready decided to quit and never buy FC game ever again. Just deleted my game from console. I'm done

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 hours ago

    Hey there,

    We're currently investigating this situation, please follow along in this thread for any further updates.

    We've marked a post as solved to pin it so the information is not missed, and people don't have to hunt through pages to see we've replied. The post and the thread title both share that we don't consider this resolved and are investigating.

    Locking this here so we can keep any news in one thread for everyone to see. Thanks!

About [FC 25 - Under investigation] Error occurs when trying to redeem pack

670 PostsLatest Activity: 15 hours ago