Forum Discussion

arnick5's avatar
arnick5
Rising Novice
16 hours ago

Hall of FUT Tokens Refund Request – Mistakenly Claimed Hulk Instead of Pato

I’m writing to ask if it would be possible to get a refund for the Hall of FUT tokens I spent.

I intended to claim Pato, but I accidentally selected Hulk instead. I decided to give Hulk a fair chance and played quite a few matches with him, thinking that maybe he wouldn’t be such a bad option after all.

However, after using him for several games, I’ve realized that I simply don’t enjoy playing with him and I really regret my choice. I would much rather have Pato, which was the player I originally intended to claim.

I understand that this was my mistake, but the Hall of FUT tokens are extremely difficult and time-consuming to obtain. That’s why I wanted to ask whether EA could make an exception and refund the tokens from my mistaken selection, allowing me to claim Pato instead.

I would really appreciate any help with this. I understand if there are limitations regarding refunds, but I would be very grateful if my case could be reviewed.

Thank you for your time and help!

2 Replies

  • EA_Antonio's avatar
    EA_Antonio
    Icon for Community Manager rankCommunity Manager
    16 hours ago

    Hola, arnick5​ 

    Ten en cuenta que estás publicando en el foro en español, por lo que todos los mensajes deben estar en el idioma del foro.

    Desafortunadamente ese tipo de acciones no se pueden revertir por lo que no es posible reembolsar la ficha.

    - Antonio 

  • arnick5's avatar
    arnick5
    Rising Novice
    16 hours ago

    Hola,  EA_Antonio​ equivocacion mia en publicarlo en ingles, de verdad no es posible hacer nada? la verdad me da bastante rabia la equivoacion porque es mucho tiempo invertido en conseguir esas fichas y estar con un jugador que no quiero realmente es deprimente