ULTIMATE EDITION

Hello EA Support,

I am contacting you because I purchased the EA SPORTS FC 27 Ultimate Edition on PC, but I have not received all of the content included with my purchase.

My EA ID is: Brunocareca2005
Platform: PC

The following items are missing from my account:

• The FC Points included with the Ultimate Edition.
• The guaranteed ICON player/item.
• The Premium Season Pass.

I have already checked my account and Ultimate Team, but these rewards are still not available.

I would appreciate it if you could check my purchase and account and provide the missing content that I am entitled to receive with the Ultimate Edition.

I can provide proof of purchase, screenshots, order details, and any other information you need to verify the purchase.

Thank you for your help. I look forward to your response and a resolution to this issue.