FC 27 PS5: Unstable ping in Asia (80-120 ms vs 40 ms with GearUP)

Hi everyone,

I’m experiencing recurring connection issues in EA SPORTS FC 27 on PlayStation 5. I play from Asia, and the Tokyo, Japan data center is geographically the closest to my location.

On my regular connection, I see approximately 80–120 ms of in-game ping, with fluctuations during matches that affect responsiveness. However, in some matches using GearUP Booster, the ping displayed inside FC was around 40 ms.

I understand that the geographically closest data center is not necessarily the one selected for every match. I cannot currently verify which data center each match uses, so I’m not claiming that the Tokyo servers themselves are faulty. However, the difference between connections makes me wonder whether routing or data-center selection could be contributing to the problem.

My setup and troubleshooting so far:

• PS5 connected directly to my home router by Ethernet cable, not Wi-Fi.
• A new wired connection profile created with automatic IP, DNS and MTU settings, with no proxy.
• Internet connectivity is working, but the ping fluctuations in FC remain.

The GearUP comparison is an initial observation, not yet a controlled test under identical conditions. I would like to investigate it properly rather than assume the issue is entirely on EA’s side or entirely with my ISP.

To other players in Asia: have you experienced a similar difference — around 40 ms on some connections, but 80–120 ms and unstable responsiveness on others? Have you noticed improvements after changing your ISP or network route? Please share your platform, connection type and actual in-game ping.

To the EA team: are there any known routing or connection-quality issues affecting players in this region? If similar reports are already being investigated, please let me know how to contribute my information.

I’m posting these initial observations without attachments. I’m willing to run controlled tests and add match timestamps with the time zone, recordings of the in-game ping, available connection reports, and comparisons with and without GearUP. I can also provide my specific location and ISP privately if needed.

Please take the troubleshooting already completed into account and let me know which specific tests and information would help your technical team investigate.

Thank you.