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получения самоцветов","id":"message:8023642","revisionNum":1,"repliesCount":4,"author":{"__ref":"User:user:3688294"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:fc-mobile-general-discussion-ru"},"conversation":{"__ref":"Conversation:conversation:8023642"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:8023642"},"body@stripHtml({\"truncateLength\":200})":" Добрый день! Хочу узнать , по какой причине не открывается предложения в магазине с самоцветами ? В меню внутриигрового магазина, где можно получить самоцветы выполняя задания, играя в другие игры ...","body@stringLength":"421","rawBody":"

Добрый день!

Хочу узнать , по какой причине не открывается предложения в магазине с самоцветами ?

В меню внутриигрового магазина, где можно получить самоцветы выполняя задания, играя в другие игры вкладка не открывается , при нажатии на вкладку получение самоцветов \"завершите предложения\" идёт долгая загрузка и ничего не происходит. 

Можно ли это как-то исправить ?

Если да, то как ?

","kudosSumWeight":1,"postTime":"2024-01-03T21:36:14.936Z","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"AttachmentEdge","cursor":"MjUuMXwyLjF8b3w1fF9OVl98MQ","node":{"__ref":"Attachment:{\"id\":\"attachment:message8023642AttachmentNumber1\",\"url\":\"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/fc-mobile-general-discussion-ru/186/1/Screenshot_20240104-003710.png\"}"}}]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:8023642_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":7787},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Добрый день!

Хочу узнать , по какой причине не открывается предложения в магазине с самоцветами ?

В меню внутриигрового магазина, где можно получить самоцветы выполняя задания, играя в другие игры вкладка не открывается , при нажатии на вкладку получение самоцветов \"завершите предложения\" идёт долгая загрузка и ничего не происходит. 

Можно ли это как-то исправить ?

Если да, то как ?

"},"Conversation:conversation:8023642":{"__typename":"Conversation","id":"conversation:8023642","solved":true,"topic":{"__ref":"ForumTopicMessage:message:8023642"},"lastPostingActivityTime":"2024-04-15T17:59:29.532+01:00","lastPostTime":"2024-04-15T17:59:29.532+01:00","unreadReplyCount":4,"isSubscribed":false},"ModerationData:moderation_data:8023642":{"__typename":"ModerationData","id":"moderation_data:8023642","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Attachment:{\"id\":\"attachment:message8023642AttachmentNumber1\",\"url\":\"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/fc-mobile-general-discussion-ru/186/1/Screenshot_20240104-003710.png\"}":{"__typename":"Attachment","id":"attachment:message8023642AttachmentNumber1","filename":"Screenshot_20240104-003710.png","filesize":494582,"contentType":"image/png","url":"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/fc-mobile-general-discussion-ru/186/1/Screenshot_20240104-003710.png"},"Revision:revision:8023642_1":{"__typename":"Revision","id":"revision:8023642_1","lastEditTime":"2024-01-03T21:36:14.936Z"},"ForumReplyMessage:message:8023645":{"__typename":"ForumReplyMessage","id":"message:8023645","conversation":{"__ref":"Conversation:conversation:8023642"},"author":{"__ref":"User:user:3678490"},"revisionNum":1,"uid":8023645,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:fc-mobile-general-discussion-ru"},"subject":"Re: Проблема получения самоцветов","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:8023645"},"parent":{"__ref":"ForumTopicMessage:message:8023642"},"body":"

Эта функция работает только на планшете

","body@stringLength":"46","rawBody":"

Эта функция работает только на планшете

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Здравствуйте @c3p1dcb6jky4 @9zfp6f7joy6n 

\n\n

Для возможного устранения неполадок, пожалуйста, выполните следующие действия: 

\n
\n

Пожалуйста, убедитесь, что Ваша игра синхронизирована с Facebook/Google Play/Game Center перед тем, как проделать шаги описанные ниже. В случае если Вы авторизованы как гость, весь игровой процесс может быть утерян безвозвратно.

\n
\n\n\n

Если проблема все еще будет актуальна, то выполните следующие действия.

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