Bug cant claim event reward

Product: FC Mobile
Platform:Android Phone
What's your device's make and model? Samsung galaxy s10
Wat is de firmware van uw apparaat? Latest
What is your game version? Also latest
In welke spelmodus deed de bug zich voor? Live-evenementen
Hoe vaak vindt de bug plaats? 100%
Wat gebeurt er? Hello all, I noticed that i cannot get the free target player from the kick off event. I completed the four required matches but the claim button is greyed out. Please help me. With best regards
Hoe laat zag je de bug? (UU:MM AM/PM) 10:10

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Product: FC Mobile
Platform:Android Phone
What's your device's make and model? Samsung galaxy s10
Wat is de firmware van uw apparaat? I dont know. The latest update
What is your game version? Also the latest
In welke spelmodus deed de bug zich voor? Live-evenementen
Hoe vaak vindt de bug plaats? 100%
Wat gebeurt er? Hello all, I noticed that i cannot get the free target player from the kick off event. I completed the four required matches but the claim button is greyed out. Please help me. With best regards
Hoe laat zag je de bug? (UU:MM AM/PM) 10:10 AM

‌

Hello all,

I noticed that i cannot get the free target player from the kick off event. I completed the four required matches but the claim button is greyed out.
Please help me.

With best regards

Hello all,

I noticed that i cannot get the free target player from the kick off event. I completed the four required matches but the claim button is greyed out.
Please help me.

With best regards