Forum Discussion

2 months ago

я потерял свои очки дополнительного времени

я потерял свои очки дополнительного времени когда появилось событие тоти нигде не написано что они обнуляються я бы хотел вернуть свои 30к очков [Moved to FC 25 RU - EA_Barry]

5rkqh9u186vu

2 months ago

@EA_Yafo такого вопроса который я задаю в службе поддержки нету что это за служба поддержки такая напишите им о моей проблеме потому что не только у меня такая проблема

EA_Yafo

Community Manager

2 months ago

@5rkqh9u186vu Можете попробовать обратиться через англоязычный чат.

5rkqh9u186vu
2 months ago
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@EA_Yafo мне сказали что свяжутся со мной это было еще вчера они со мной так и не связались Я ТРЕБУЮ СВОИ 30 000 ОЧКОВ ДОП ВРЕМЕНИ ВАМ ТАК СЛОЖНО? я через все поддержки уже связался вы можете сами связать обьяснить мою проблему и сделать мне 30 000 очков доп времени?!
- EA_Yafo
  Community Manager
  2 months ago
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  @5rkqh9u186vu Вы находитесь на форуме взаимопомощи игроков. Служба поддержки по другому адресу:
  
  https://help.ea.com/ru/help/faq/using-ea-help/
  - 5rkqh9u186vu
    2 months ago
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    @EA_Yafo как отправить жалобу на службу поддержки?

About FC Mobile Технические вопросы и ошибки

Проблемы с EA SPORTS FC™ MOBILE? Проблема со сбоем или ошибкой? Присоединяйтесь к этому сообществу, чтобы обсудить устранение неполадок.805 PostsLatest Activity: 12 minutes ago

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я потерял свои очки дополнительного времени когда появилось событие тоти нигде не написано что они обнуляються я бы хотел вернуть свои 30к очков

[Moved to FC 25 RU - EA_Barry]

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@5rkqh9u186vu Можете попробовать обратиться через англоязычный чат.

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@5rkqh9u186vu Можете попробовать обратиться через англоязычный чат.

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Здравствуйте @5rkqh9u186vu

\n\n

Я переместил ваше сообщение в соответствующий раздел форума.

","body@stringLength":"226","rawBody":"

Здравствуйте @5rkqh9u186vu

\n\n

Я переместил ваше сообщение в соответствующий раздел форума.

\n","author":{"__ref":"User:user:41"},"isEscalated":null,"postTime":"2025-01-21T12:17:15.981Z"},"ForumReplyMessage:message:8071746":{"__typename":"ForumReplyMessage","id":"message:8071746","revisionNum":1,"uid":8071746,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:fc-mobile-technical-issues-ru"},"conversation":{"__ref":"Conversation:conversation:8071742"},"subject":"Re: я потерял свои очки дополнительного времени","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:8071746"},"body":"

Добрый день

у меня такая же проблема произошла. 20.01.25 было 56000 этих жетонов, а во вторник 21.01.25 захожу в игру и жетонов нет, ни одного.
помогите, пожалуйста.

","body@stringLength":"201","rawBody":"

Добрый день

","author":{"__ref":"User:user:5037534"},"isEscalated":null,"postTime":"2025-01-22T14:04:07.514Z","parent":{"__ref":"ForumReplyMessage:message:8071743"}},"ForumReplyMessage:message:8071747":{"__typename":"ForumReplyMessage","id":"message:8071747","revisionNum":1,"uid":8071747,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:fc-mobile-technical-issues-ru"},"conversation":{"__ref":"Conversation:conversation:8071742"},"subject":"Re: я потерял свои очки дополнительного времени","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:8071747"},"body":"

@1184370837692416 @5rkqh9u186vu Вы уже пробовали обращаться в службу поддержки?

https://help.ea.com/ru/help-home/

","body@stringLength":"453","rawBody":"

@1184370837692416 @5rkqh9u186vu Вы уже пробовали обращаться в службу поддержки?

https://help.ea.com/ru/help-home/

","author":{"__ref":"User:user:41"},"isEscalated":null,"postTime":"2025-01-23T07:34:51.123Z","parent":{"__ref":"ForumReplyMessage:message:8071746"}},"ForumReplyMessage:message:8071748":{"__typename":"ForumReplyMessage","id":"message:8071748","revisionNum":1,"uid":8071748,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:fc-mobile-technical-issues-ru"},"conversation":{"__ref":"Conversation:conversation:8071742"},"subject":"Re: я потерял свои очки дополнительного времени","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:8071748"},"body":"@EA_Yafo такого вопроса который я задаю в службе поддержки нету что это за служба поддержки такая напишите им о моей проблеме потому что не только у меня такая проблема","body@stringLength":"281","rawBody":"@EA_Yafo такого вопроса который я задаю в службе поддержки нету что это за служба поддержки такая напишите им о моей проблеме потому что не только у меня такая проблема","author":{"__ref":"User:user:5271242"},"isEscalated":null,"postTime":"2025-01-23T11:09:12.918Z","parent":{"__ref":"ForumReplyMessage:message:8071747"},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"repliesCount":5},"Revision:revision:8071749_1":{"__typename":"Revision","id":"revision:8071749_1","lastEditTime":"2025-01-23T12:35:04.159Z"},"QueryVariables:ReplyList:message:8071749:1":{"__typename":"QueryVariables","id":"ReplyList:message:8071749:1","value":{"id":"message:8071749","first":10,"sorts":{"postTime":{"direction":"ASC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1740656084411":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1740656084411","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-components/attachments/AttachmentView/AttachmentViewChip-1740656084411":{"__typename":"CachedAsset","id":"text:en_US-components/attachments/AttachmentView/AttachmentViewChip-1740656084411","value":{"errorTitle":"Failed!","previewFile":"Preview File","downloadFile":"Download File {name}","removeFile":"Remove File {name}","errorBadExtension":"This file does not have a valid extension. \"{extensions}\" are the valid extensions.","errorFileEmpty":"This file is empty or does not exist.","errorTooLarge":"The maximum file size is: {maxFileSize}.","errorTooMany":"Too many attachments. 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я через все поддержки уже связался вы можете сами связать обьяснить мою проблему и сделать мне 30 000 очков доп времени?!","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2025-01-24T11:01:26.363Z","lastPublishTime":"2025-01-24T11:01:26.363Z","metrics":{"__typename":"MessageMetrics","views":35},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:fc-mobile-ru/category:ea-sports-fc-ru/category:ea-forums-ru/community:tghpe58374board:fc-mobile-technical-issues-ru/message:8071742/message:8071750","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDM5OjF8aW50LDgwNzE3NTEsODA3MTc1MQ","node":{"__ref":"ForumReplyMessage:message:8071751"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:8071751":{"__typename":"ModerationData","id":"moderation_data:8071751","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:8071751":{"__typename":"ForumReplyMessage","uid":8071751,"id":"message:8071751","revisionNum":1,"author":{"__ref":"User:user:41"},"readOnly":false,"repliesCount":2,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:fc-mobile-technical-issues-ru"},"parent":{"__ref":"ForumReplyMessage:message:8071750"},"conversation":{"__ref":"Conversation:conversation:8071742"},"subject":"Re: я потерял свои очки дополнительного времени","moderationData":{"__ref":"ModerationData:moderation_data:8071751"},"body":"

@5rkqh9u186vu Вы находитесь на форуме взаимопомощи игроков. Служба поддержки по другому адресу:

https://help.ea.com/ru/help/faq/using-ea-help/

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Forum Discussion

я потерял свои очки дополнительного времени

Kit Reveal: Morgan Elsbeth

ИНФО - Возврат платежа (FC Mobile)

Промокод

уже в 3-4 раз не заходит в матч в почётные упоминания

Привязка ea

Вылетает игра при запуске