Forum Discussion

NotNadeTNB's avatar
NotNadeTNB
Seasoned Rookie
6 months ago

Re: Everyone please start a ticket with the chat function here to fix MMSE error

Dear EA team,

 

It’s been over 15 days and NBA Live 19 online matchmaking still doesn’t work. Every attempt to play online gives us the MMSE error code, and there’s been no official response or update from EA.

 

This issue is affecting many players across the community, and it’s been widely reported on the forums, Reddit, and social media. Everyone has tried all the usual fixes  like restarting routers, reinstalling the game, checking NAT types, logging in/out of EA accounts and none of it works.

 

What’s most frustrating is the complete silence. We understand NBA Live 19 is an older title, but it still has a dedicated fan base, and we deserve to know:

 

  • Why hasn’t this been addressed after more than two weeks?
  • Is this a temporary technical issue?
  • Or have the servers been silently shut down without notice?

 

 

The community is being left in the dark with no clarity or communication. Please give us a straight answer and  we just want to know what’s going on.

 

Thank you.

25 Replies

  • chrisdwhiteside's avatar
    chrisdwhiteside
    Rising Newcomer
    6 months ago

    when will this work, sometimes it takes trying 100 times, not anymore

  • JasonNitemare33's avatar
    JasonNitemare33
    Seasoned Newcomer
    6 months ago

    Unlock everything as well. Therefore if the servers go out we can at least have the full game.

  • x6qorzv8sa70's avatar
    x6qorzv8sa70
    Rising Novice
    6 months ago

    We may have to get a crew together and drive to headquarters and protest .  Something IDK 😐.

  • x6qorzv8sa70's avatar
    x6qorzv8sa70
    Rising Novice
    6 months ago

    I looked forward to playing online late nights 3 to 4 times out of the week.  This is messed up.  I don't think EA realized how decent live 19 is.  Sure it had its flaws but no game is perfect but it was great in my eyes. I been playing live since I was 10yrs old I'm 45 now. 

    Come on EA.  At least keep the servers up until your new college basketball game is released.  You have a HUGE and strong dedicated fan base for NBA Live 19 still til this day.  Give us a few new challenges or update the game every month or so .  If nothing else, at least keep the servers up until your next basketball game comes out.  We have nothing else.  W.e refuse to go to the other side(2K). 🙏🏾🙏🏾🙏🏾🙏🏾

  • D448119559's avatar
    D448119559
    Seasoned Newcomer
    6 months ago

    Might be cause college football just came out n basketball is otw but I'ma wait to delete my shi just in case! But I think it's over I'll give them till Friday 11:59 P.M.

  • mhvcld2ulb7h's avatar
    mhvcld2ulb7h
    Seasoned Newcomer
    6 months ago

    I am writing to bring attention once again to the ongoing issue with MMSE, which appears to be originating from the EA server. It has now been two weeks without resolution, and many players are feeling increasingly frustrated.

    We kindly ask EA to provide an official announcement or at least improve communication regarding this matter. Transparency would go a long way in keeping the community informed and reassured.

    There is growing discussion on Reddit and other social media platforms, showing that this issue is affecting a significant number of players. This is a beautiful game with a dedicated fan base—please take action and help us continue enjoying it without disruption.

    Thank you for your attention and support.

  • auston11301's avatar
    auston11301
    Seasoned Newcomer
    6 months ago

    It’s getting ridiculous at this point, they just shut down NBA Live 18 in November and gave a warning, then just a few months later shut down live 19 servers with no warning, doesn’t make any sense. I’ve done multiple help tickets with no response and can’t find a single way to contact EA via email or phone, just AI chat bots. Really disrespectful to the whole community.

  • NotNadeTNB's avatar
    NotNadeTNB
    Seasoned Rookie
    6 months ago

    We have to keep trying and chat live with ea support about this issue 

  • NotNadeTNB's avatar
    NotNadeTNB
    Seasoned Rookie
    6 months ago

    This happened in 2023 too and they fixed it 

    we have to go to live chat and let them know 

    https://help.ea.com/en/help-top-issues/?product=nba-live-19

  • Dennis7La's avatar
    Dennis7La
    New Novice
    6 months ago

    Thank you for trying TNB!  I hope they listen!! EA please do something!!!!! 

  • Dennis7La's avatar
    Dennis7La
    New Novice
    6 months ago

    Thanks I’ll try now. Thanks for doing something about it.

  • pjvr19uo6x2m's avatar
    pjvr19uo6x2m
    Seasoned Newcomer
    6 months ago

    Nah bro don’t delete it. I’m actively working to reach out to the EA DEVELOPERS day by day.

  • Screwedup15's avatar
    Screwedup15
    New Novice
    6 months ago

    Please please please please get this fixed NBA 2K is not a substitution or option have been playing lives for many years and this is one of the best ones yet please get this game back online

  • x6qorzv8sa70's avatar
    x6qorzv8sa70
    Rising Novice
    6 months ago

    I bought NBA live 14,15,16.  I'm currently playing 16.  Back when Derrick Rose had the afro post knee surgery 👍🏾

  • x6qorzv8sa70's avatar
    x6qorzv8sa70
    Rising Novice
    4 months ago

    I gave up. I bought NBA2k26.  It's not bad.  I still got my live 19 just in case a miracle happens though 

  • jbickle11400's avatar
    jbickle11400
    Newcomer
    4 months ago

    I deleted it, booo, lol, they too focused on gettin some nil money with they football game, HOPEFULLY they'll get some coll bask money too... haha jk I hope they don't:[