Everyone please start a ticket with the chat function here to fix MMSE error

Done , PLEASE NBA LIVE TEAMS FIX THIS SERVER 

I’m reaching out with a heavy heart. I bought this game just last month, excited to dive into what I believed would be a full, working experience. From the moment I started playing, I was hooked,  I truly love this game. It gave me joy, connection, and something to look forward to.

But recently, the online features, especially Live Run, stopped working due to what seems to be an MMSE issue. It’s really disheartening. There was no announcement, no warning, unlike other games like Anthem, which had clear communication from your team.

I’m not just writing as a customer, but as someone who genuinely cares about this game. Please, if there’s any way, fix the MMSE issue. I’d be incredibly grateful. It feels like something on EA’s end, and I’m hoping it can be resolved.

Thank you for listening. I just don’t want to lose this game so soon after finding it.

With appreciation 

https://help.ea.com/en/help-top-issues/?product=nba-live-19

Log in, then report issue as progressing in game then grab Live chat to talk to EA advisors to report

Teach me how to do it and I will my guy 

I just got done chatting with them and their awareness is definitely improved compared to when my friend tried earlier today - at that time they were proposing individual user fixes related to account, restoring licences and so on. When I chatted, they now seem aware of the issue and aware that it is server-side. It was also iterated that this was not a planned outage or server shut down. 

How do I fix the error so I can play again been weeks