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Same issue, I even tried hard resetting my Xbox and tried reinstalling the game. Seems to just happen with The League games.
Hello,
I'm sorry to hear you are encountering this issue, our team have opened an investigation and we are currently gathering information to get to the bottom of this. With that in mind would you mind getting back to me with the following information?
Gamertag:
Gender Selected: Male/Women
Gameface uploaded: Yes/No
Left or Right Handed:
Play Type:
Play Style:
Icon Selection:
Thanks,
Roger.
- 7 years ago
I am not the OP but here is my information:
Gamertag: MeOwZeR83
Gender Selected: Male
Gameface uploaded: No
Left or Right Handed: Right
Play Type: SF
Play Style: Playmaker
Icon Selection: The King
- Anonymous7 years ago
Gamertag: JohnnyLive88
Gender Selected: Male
Gameface uploaded: Yes
Left or Right Handed: Right
Play Type: Guard
Play Style: Slasher
Icon Selection: The Beast
y'all been investigation this for days wit no help or updates im not trying to be rude i just wanna play - 7 years agoGamertag:Princebama57
Gender Selected: Male
Gameface uploaded: Yes
Left or Right Handed: Right
Play Type: SF
Play Style: Wing Defender
Icon Selection: The Claw- 7 years ago
Thank you all for sharing this information with me, I've forwarded this on to our dedicated teams, OP or not please feel free to share the details above. I will get back to this post as soon as I have an update on this.
Thank you for your patience and your cooperation on this.
Roger.
- 7 years ago
I have run out of trial time =( so I can't test anything. Loving the game so far though. Can't wait to keep playing.
- Anonymous7 years ago
iNFiNTECustom1
male
right
slasher
beast mode
- Anonymous7 years ago
Can’t wait to play the game more 🙂
- Anonymous7 years ago
Oh and no face scan and pg
- Anonymous7 years ago
Gamer tag: ruderon
gender: male
gameface: yes
hand: left handed
play type: small forward
play style: playmaker
icon: the king
- Anonymous7 years ago
omg!! it works I got into a game it was the headband take it off!
- 7 years ago
Too bad I will have to wait until Friday to try!! Enjoy!!
- 7 years ago
Hello all,
First of all I want to take the time to thank you for all of the information you provided, this helped us narrow down the root cause and we are currently working on implementing a fix. We no longer need any data on your behalf.
In the meantime (and as bizarre as this sounds), the issue is tied to the headband. If you still have time left on your trial would you mind trying to get into the League again without the headband?
Thanks,
Roger.
- 7 years ago
Woooooow yes this was the fix for me too!
- 7 years ago
Update: This issue has now been fixed with the recent title update, this workaround should no longer be needed.
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