Missing carrer hype

Product: NBA LIVE 19
Platform:Sony Playstation 4
Which version? Full Game
Which feature / component / location in game are you experiencing issues with? The one
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I’m stuck in career hype level 14 and it says it’s t should have gone to 15 three times now.
What happens when the bug occurs? It stays on career hype 14
What should be happening instead? It should increase to 15 when I get the hype to increase
How severe is the bug? D - Minor

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Please help